QSR April 2023

April

TABLE OF CONT ENT S A P R I L

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QSR / LIMITED-SERVICE, UNLIMITED POSSIBILITIES

DEPARTMENTS

FEATURES

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24 / KATIE FOGERTEY DIDN’T TAKE YOUR TYPICAL JOURNEY TO SHAKE SHACK’S C-SUITE. IT MIGHT JUST BE WHY THE CFO HAS MADE SUCH AN IMPACT DURING ONE OF THE MOST TRANSFORMATIVE TIMES IN BRAND HISTORY.

20 FRANCHISE FORWARD Lessons from a Young Operator How a rising Inspire Brands franchisee is changing the game. BY CALLIE EVERGREEN 67 OPERATIONS The Real Price of Real Estate While there’s space to grow on the backend of COVID, doing so can come at a cost. BY BARNEY WOLF 13 FRESH IDEAS The Great Value Proposition Offering consumers more for less is an easy way to bring them through your doors. BY AMANDA BALTAZAR 18 ONES TO WATCH Killer Burger The growing franchise stands apart using party vibes and creative signature burgers. BY BEN COLEY 69 OUTSIDE INSIGHTS The Design of Inflation Menus are hardly free and clear of the impact. Here’s where to start. BY TOM COOK 88 START TO FINISH Jane Abell Grote As Donatos continues to innovate, its philanthropy has followed suit. I N S I G H T

LIZ EIDELMAN

34 Shortages, Supply, and Relief BY CALLIE EVERGREEN Operators are clamoring to cut expenses through value engineering menu items, leveraging supplier relationships, and more.

40 The What, Why, and Where of Dynamic Pricing BY SHERRI KIMES

A suddenly buzzing topic brings forth plenty of debate, but also no shortage of opportunity.

4 BRANDED CONTENT

4 EDITOR’S LETTER

9 SHORT ORDER

71 ADVERTISER INDEX

ON THE COVER Katie Fogertey has her sights set on innovation as Shake Shack surges ahead. PHOTOGRAPHY: LIZ EIDELMAN

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www.qsrmagazine.com | QSR | APRIL 2023

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