MATC 2023-24 Catalog

ITSUP – LOGMGT DEGREE/DIPLOMA/CERTIFICATE COURSE DESCRIPTIONS

ITSUP-152

Credits:3

ITSUP-197

Credits:3

LDRSHP-189

Credits:3

MacOS Support Essentials This course provides an in-depth exploration of troubleshooting of the MacOS Operating system and prepares students for Apple Certi fi ed Support Professional (ACSP) Certi fi cation. This course will teach students the best methods for e ff ectively supporting users of MacOS. Course covers labs on installation, setup and con fi guration, MacOS Recovery, software updates, fi le system, FileVault, permissions and sharing, data management, application and processes, network con fi guration, network services, peripherals, printing, and system startup. The course is a combination of lecture and hands-on exercises that provides practical real-world experience. ITSUP-153 Credits:3 Mobile Device Administration This course prepares students for managing mobile devices in the enterprise, including smartphones, tablets, and laptops. Students will gain skills required to understand and research capabilities of mobile devices and features of over-the-air technology. Students will learn device administration for the iOS and Android mobile platforms. Students will also learn how to deploy, integrate, support, and manage a mobile environment ensuring proper security measures are implemented for devices while maintaining usability. This course is a combination of lectures and hands-on exercises with physical mobile devices, virtual mobile operating systems, and mobile device management (MDM) IT Career Skills This course prepares students for careers in Information Technology. Students learn about the variety of positions available in IT Computer Support, di ff erent career paths in IT, how to prepare a quality resume, search for a job and apply for a position, go through the interview process, complete a background check and secure employment. Students participate in mock interviews and learn how to use social media to increase their chances to get hired. ITSUP-177 Credits:3 Intro to IT Projects, Teamwork and Self Management This course prepares students for teamwork and working on IT Projects. Students learn about a variety of project concepts, learn about how to work with colleagues, team members and stakeholders. Concept of self-management will be introduced to help students organize their work and improve their soft skills. Students will learn the concept of “return on investment” and “value delivery” for the organization. Students participate in group exercises, create and execute project plans and work together on team activities. services. ITSUP-155 Credits:3

Business Data Analytics Through labs and hands-on exercises students will learn about business data analytics. Students will learn to report, inspect, clean, transform and model business data with the goal of discovering useful information, suggesting conclusions, and supporting organizational decision-making. ITSUP-198 Credits:1 Computer Support Specialist Internship This internship course directs students to obtain an IT internship at local area employers based on the jobs available. Students will perform required IT Computer Specialist Support activities, con fi gure and install new software, troubleshoot and solve issues with hardware, OS and applications, networks and virtual setups andcon fi gurations. Prerequisite(s): Complete INTRN-796 with minimum grade of C. ITSUP-199 Credits:1 Integrated Project — Computer Support Specialist The Integrated Project course is a capstone project that re fl ects the student’s culminating experience in the IT Computer Support Specialist program. In this course, students integrate their knowledge and skills in IT by working on the fi nal project, demonstrating core ability skills and displaying overall comprehension of the discipline. LDRSHP – Leadership Development (Department 196) LDRSHP-164 Credits:3 Personal Leadership Strategies Course Description: In this course, students apply the skills and tools necessary to deal with time management, stress, and related challenges to leaders. Each student demonstrates the application of time management techniques, personal planning, continuous learning, valuing rights and responsibilities of others, e ff ective communication, assertiveness, and dealing e ff ectively with stress. LDRSHP-168 Credits:3 Organizational Development Learners apply skills and tools necessary to deal with organizational behavior and change. Learners apply intervention strategies to deal with restructuring globalization, team building, con fl ict resolution and process consultation. Learners analyze how an organization’s goals, decision-making, performance management and planning impact goal attainment, business outcomes, organizational structure, job design and employee participation. Learners evaluate the importance of culture, emotional intelligence, and con fl ict management.

Team Building and Problem Solving In this course, students apply the skills and tools necessary to facilitate problem solving in a team environment. Each student demonstrates the application of the bene fi ts and challenges of group work, including necessary roles in a team, stages of team development, di ff erent approaches to problem solving, consensus, a systematic process of problem de fi nition, data acquisition, analysis, developing alternative solutions, solution implementation, and Leadership Development In this course, students apply the skills and tools necessary to ful fi ll his/her role as a modern leader. Each student demonstrates the application of evaluating leadership e ff ectiveness and organization requirements, including individual and group motivation strategies, implementing the mission and goals, ethical behavior, personal leadership style and adaptation, impacts of power, facilitating employee development, coaching, managing change, and e ff ective con fl ict Supervision In this course, students apply the skills and tools necessary to perform the functions of a frontline leader. Each student demonstrates the application of strategies and transition to a contemporary supervisory role including day-to-day operations, analysis, delegation, controlling, sta ffi ng, leadership, problem solving, team skills, motivation, and training. LDRSHP-195 Credits:3 Comm. Strategies for Leaders In this course, students apply the skills and tools necessary to e ff ectively deliver management messages in a written and oral format. Each student demonstrates the application of analyzing the communication situation, including: planning and preparing the message; developing persuasive, informational, and negative messages in written and oral formats; demonstrating skills in basic writing mechanics and English grammar; demonstrating e ff ective delivery of oral presentations; incorporating visual aids; and showing sensitivity to diverse audiences. LOGMGT – Logistics Transportation Materials Management (Department 182) LOGMGT-105 Credits:3 Enterprise Resource Planning This course will provide the fundamentals of enterprise resource planning (ERP) systems concepts, and the importance of integrated information systems in an organization. evaluation. LDRSHP-190 Credits:3 resolution. LDRSHP-191 Credits:3

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