MATC 2023-24 Catalog

HOTEL – HRMGT DEGREE/DIPLOMA/CERTIFICATE COURSE DESCRIPTIONS

HOTEL – Hospitality Management (Department 109) HOTEL-105 Credits:3 Hospitality Marketing, Sales & Rev Strategy This course takes a practical perspective in introducing students to marketing, sales, and revenue management of hotels and restaurants. The course identi fi es trends, market segmentations in the industry, and the concept of revenue management. HOTEL-110 Credits:3 FrontO ffi ce Procedures and Management This course emphasizes front o ffi ce techniques and management principles for the organization and operation of the lodging facility. The human and public relations responsibilities of the front o ffi ce as well as routine procedures are an integral part of the course. HOTEL-112 Credits:3 FrontO ffi ce Computerized Procedures Provides an overview of the informational needs of lodging properties and food service establishments; addresses essential aspects of computer systems, such as hardware, software, and generic applications. The course focuses on computer based property management systems for both front o ffi ce andbacko ffi ce functions and examines features of computerized restaurant management systems. Describes hotel sales computer applications, revenue management strategies, and accounting applications. The course also focuses on managing information systems and examines the impact of the internet and private intranets on the hospitality industry. Students also learn basic tasks on a mock reservation system such as making a reservation, group reservation, travel agent reservation, and looking up availability. Students will learn the basic operation of Cvent and also become Cvent certi fi ed. HOTEL-117 Credits:3 Hospitality Law and Liability This course provides a study of the nature and function of our legal system as applied to hospitality, restaurant and travel operations. Operator/guest relationships, contracts, torts, civil rights, and insurable risks are emphasized. HOTEL-120 Credits:3 Building Operations and Security Technical information necessary to establish e ff ective maintenance and engineering functions is explored. An e ff ective energy management program is discussed. Common mechanical problems and the procedures to correct them are emphasized. Security management to protect guests is reviewed.

HOTEL-122

Credits:3

HOTEL-140

Credits:3

Basic Hospitality Accounting The basic structure of hospitality accounting is studied. The student will recognize thedi ff erences in hotel/hospitality accounting. Emphasis is placed on analysis and interpretation, as well as recording, classifying and summarizing phases. HOTEL-124 Credits:3 Managerial Accounting for the Hospitality Industry Accounting data is an aid to managerial decision-making. Emphasis is placed on the use of internal cost and segment data. Managerial accounting is an integral tool in planning and controlling operations. HOTEL-127 Credits:3 Fundamentals of Meetings & Special Event This course provides the Hotel/Hospitality Management student with the overall concept of conventions, weddings and catering sales and their contracts, including coordination of functions, to achieve the ultimate result — a satis fi ed customer. HOTEL-130 Credits:1 Internship-Hotel/Meeting Management The internship a ff ords students the opportunity to experience employment while simultaneously having the advantage of being supervised by a program instructor/coordinator. Students complete a 16-week practical experience in an o ff campus location. Prerequisite(s): Complete INTRN-796 with minimum grade of C. HOTEL-133 Credits:3 Supervision in the Hospitality Industry The course is designed to provide students with the principles of supervision as they apply speci fi cally to the hospitality industry. To identify the role of the supervisor in hospitality operations. To describe the communication skills essential for e ff ective leadership. To understand the e ff ect of labor storage, Equal Employment Opportunity laws, sexual harassment cultural diversity, substance abuse, and working with employee unions. HOTEL-135 Credits:3 Hospitality Professional Service and Development In this course students will be able to identify the di ff erence between excellent and poor customer service along with how to anticipate a guest’s needs in order to provide exceptional service and build rapport. Students will be able to de fi ne and demonstrate what professionalism means in the hospitality industry. After the completion of this course students will have the opportunity to become Guest Service GoldCerti fi ed from the American Hotel & Lodging Association.

Food & Beverage Operations The complete food and beverage operation in the hotel/motel complex is explored. A basic understanding of the principles of food production and service management, sanitation, menu planning, labor and cost controls and purchasing is emphasized. HOTEL-150 Credits:2 Housekeeping Operations This course investigates the functions of the housekeeping department and the role of its managers in operating the department and introduces students to basic production skills. The housekeeping department is the training ground for room-division managers. HRMGT – Human Resources (Department 116) HRMGT-124 Credits:3 Human Capital Analysis This course prepares the student to consolidate, analyze, and display data at varying levels of detail in order to make human capital decisions in the workplace. This course will also prepare HRMGT students for the “Associate Professional in Human Resources” certi fi cation, which provides knowledge pertaining to entry level certi fi cation in the HR industry. Prerequisite(s): Complete HRMGT-193, BADM-106 and MATH-134. HRMGT-133 Credits:3 Legal Issues and Employment Law Students apply the skills and tools necessary for human resource professionals to e ff ectively perform related functions in today’s work environment. Each student will demonstrate the application of legal practices in both union and nonunion environments, analysis of the impact of U.S. employment laws, the impact of the global economy, the appeal process, reacting to legal charges, documenting the hiring and fi ring process, dealing with harassment issues, privacy issues, and summarizing legal issues facing contemporary human resource professionals. HRMGT-136 Credits:3 Safety in the Workplace In this course, students apply the skills and tools necessary to provide a safe and secure work environment. Each student demonstrates the application of safety awareness, federal/state/local compliance, incident investigation and documentation, human relations techniques, safety orientation, inspections, risk analysis, issues of workplace violence, substance abuse, health hazards, fi rst aid and CPR, fi reand electrical safety, emergency preparedness, and liaison with external agencies.

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