MATC 2023-24 Catalog

Healthcare Customer Service CERTIFICATE Program Code: 61-530-1

All campuses (Also o ff ered online)

COURSES Credits HEALTH-101 Medical Terminology ................................. 3 HEALTH-104 Culture of Healthcare................................. 2 HEALTH-107 Digital Literacy for Healthcare ................... 2 TOTAL CREDITS: 7 Program curriculum requirements are subject to change. Somecerti fi cates can be earned while completing associate degrees and/or technical diplomas that are eligible for fi nancial aid. Certi fi cate programs alone are not eligible for fi nancial aid; contact MATC for details. All credits in certi fi cate programs must be earned at MATC with a 2.0 cumulative GPA or higher. Upon completion of the certi fi cate’s requirements, the student’s transcript is notated with the credential earned.

ANESTHESIA TECHNOLOGIST matc.edu/pathways Certi fi cate • Healthcare Customer Service, p. 211

Associate Degree • Anesthesia Technology, p. 37

HEALTH INFORMATION TECHNICIAN matc.edu/pathways Certi fi cate • Healthcare Customer Service, p. 211 HEALTHCARE SERVICES MANAGEMENT matc.edu/pathways Certi fi cate • Healthcare Customer Service, p. 211 Technical Diploma COMMUNITY HEALTH & NUTRITION NAVIGATOR matc.edu/pathways Certi fi cate • Healthcare Customer Service, p. 211 Technical Diploma • Medical Coding Specialist, p. 173 • Health Unit Coordinator, p. 160 • Phlebotomy, p. 179

Certi fi cates

Associate Degree • Community Health & Nutrition Navigator, p. 62

Associate Degree • Health Information Technology, p. 79

Associate Degree • Healthcare Services Management, p. 80

PHARMACY TECHNICIAN matc.edu/pathways Certi fi cate • Healthcare Customer Service, p. 211

Technical Diploma • Pharmacy Technician p. 178

This certi fi cate includes instruction in medical terminology, healthcare computing and the customer service skills related to working in a healthcare setting. Students earning this certi fi cate will be prepared for entry-level customer service positions in the healthcare industry. Admission Requirement • A high school diploma or GED Current MATC students should consult their Academic Program Plan for speci fi c curriculum requirements.

Start Dates: August and January

Healthcare

matc.edu/course-catalog/healthcare

Page 211

matc.edu | 414-297-MATC | Wisconsin Relay System 711