MATC 2021-22 Catalog

HOTEL – HRMGT DEGREE/DIPLOMA/CERTIFICATE COURSE DESCRIPTIONS

a motivated workforce; determine wage ranges tied to internal and external equity; develop incentive programs for di ff erent types of positions; establish a cost-e ff ective bene fi t program; and comply with legal requirements. HRMGT-196 Credits: 3 Recruiting and Selection In this course, students will learn the importance of e ff ective recruitment and selection processes as related to organizational e ff ectiveness, sustainability and competitive advantage. Students will gain an understanding of the role of human resource management in strategic planning (speci fi cally as it relates or links to employment and workforce planning). Emphasis will be placed on the recruitment process, recruitment budget, and critical steps in the selection process, selection assessments, interviewing, and compliance with state and federal employment laws, regulatory agencies, and internal company policies. HRMGT-197 Credits: 3 Employee Training and Development Students will learn the fundamentals of training and development coordination. Emphasis will be placed on terminology, the systems approach to training (needs assessments, design, implementation and evaluation), learning principles, training methodology and evaluation criteria, as well as various employee development initiatives. Students will be able to e ff ectively report return on investment and value-added of training initiatives, and the impact on overall strategic goal achievement. HRMGT-198 Credits: 3 Business Ethics Through this course, students will explore business ethics and corporate social responsibility in management practices and business activities. Students will review and examine ethical responsibilities and relationships between organizational departments, divisions, business management and the public. Through analysis of case studies, practical application projects and discussion groups, students will determine and evaluate speci fi c strategies and courses of action that a ff ect the individual and organization. HRMGT-199 Credits: 1 human resource information components of available software systems to perform human resource database tasks related to administration, performance management, compensation, recruitment and more. In a series of exercises, students process HR information related to groups of employees as these employees move through the application, selection, promotion and retirement phases of employment. Prerequisite(s): Complete HRMGT-193 with minimum grade of C. Human Resources Information Systems Students learn to use the integrated

HOTEL-133

Credits: 3

HRMGT-169

Credits: 3

Supervision in the Hospitality Industry The course is designed to provide students with the principles of supervision as they apply speci fi cally to the hospitality industry: To identify the role of the supervisor in hospitality operations; to describe the communication skills essential for e ff ective leadership; to understand the e ff ect of labor shortage, Equal Employment Opportunity laws, sexual harassment, cultural diversity, substance abuse, and working with employee unions. HOTEL-135 Credits: 3 Hospitality Professional Service and Development In this course, students will be able to identify the di ff erence between excellent and poor customer service, along with how to anticipate guest needs in order to provide exceptional service and build rapport. Students will be able to de fi ne and demonstrate what professionalismmeans in the hospitality industry. After the completion of this course, students will have the opportunity to become Guest Service Gold Certi fi ed from the American Hotel and Lodging Association. HOTEL-150 Credits: 2 Housekeeping Operations This course investigates the functions of the housekeeping department and the role of its managers in operating the department, and introduces students to basic production skills. The housekeeping department is the training ground for room-division managers. HRMGT – Human Resources Management (Department: 116) HRMGT-133 Credits: 3 Legal Issues and Employment Law Students apply the skills and tools necessary for human resource professionals to e ff ectively perform related functions in today’s work environment. Each student will demonstrate the application of legal practices in both union and nonunion environments, analysis of the impact of U.S. employment laws, the impact of the global economy, the appeal process, reacting to legal charges, documenting the hiring and fi ring process, dealing with harassment issues, privacy issues, and summarizing legal issues facing contemporary human resource professionals. HRMGT-136 Credits: 3 Safety in the Workplace In this course, students apply the skills and tools necessary to provide a safe and secure work environment. Each student demonstrates the application of safety awareness, federal/state/local compliance, incident investigation and documentation, human relations techniques, safety orientation, inspections, risk analysis, issues of workplace violence, substance abuse, health hazards, fi rst aid and CPR, fi re and electrical safety, emergency preparedness, and liaison with external agencies.

Diversity and Change Management In this course, students apply the skills and tools necessary to implement and maintain a diverse work environment that values change. Each student demonstrates the application of assessing the current extent of diversity in the workplace; analyzes the e ff ect of perceptions, attitudes, biases and organization culture on diversity; deals with barriers; changes management strategy; and processes reactions, measures progress, and celebrates success. HRMGT-170 Credits: 3 Employee and Labor Relations The student gains a fundamental understanding of employee and labor relations that involve the process of analyzing, developing, implementing, administering and performing ongoing evaluation of the workplace relationship between the employer and employee. It also includes the collective bargaining process. HRMGT-192 Credits: 3 Strategic Management Strategic Management focuses on understanding the operation of the total business enterprise. This course will help the student understand the challenges and the environment in which the business operates, the direction the management tends to head, the strategic plans for getting the enterprise moving in the intended direction, and tasks of implementing the chosen strategy successfully. This courses aims to equip the student with the core concepts, frameworks and techniques of strategic management, which will allow you to understand what managers must do to make an organization achieve superior performance. HRMGT-193 Credits: 3 Human Resource Management In this course, students apply the skills and tools necessary to e ff ectively value and apply employees’ abilities and needs to organization goals. Each student demonstrates the application of the various functions performed in contemporary human resources management, including impacts of EEOC, writing job descriptions, recruitment, selection, conducting job interviews, orientation, developing policies and procedures, training, performance management, employee counseling and development, and e ff ective use of compensation and bene fi t strategies. HRMGT-194 Credits: 3 Fundamentals of Compensation In this course, students apply the skills and tools necessary to develop and manage an e ff ective compensation and bene fi t program for organizational employees. Each student demonstrates through application how to use compensation strategies to reinforce organizational goals, and to recruit and retain

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