FSR June 2023

CONTENTS

FSRmagazine.com June2023 No.114

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SALES & BUSINESS DEVELOPMENT

EDITORIAL

EDITORIAL DIRECTOR Danny Klein dklein@wtwhmedia.com

GROUP PUBLISHER Greg Sanders gsanders@wtwhmedia.com NATIONAL SALES DIRECTOR Eugene Drezner 919-945-0705 edrezner@wtwhmedia.com NATIONAL SALES MANAGER Amber Dobsovic 919-945-0712 adobsovic@wtwhmedia.com NATIONAL SALES MANAGER John Krueger 919-945-0728 jkrueger@wtwhmedia.com NATIONAL SALES MANAGER Edward Richards 919-945-0714 erichards@wtwhmedia.com ADMINISTRATION 919-945-0704 www.fsrmagazine.com/subscribe FSR is provided without charge upon request to individuals residing in the U.S. who meet subscription criteria as set forth by the publisher. REPRINTS THE YGS GROUP 800-290-5460 fax: 717-825-2150 fsrmagazine@theygsgroup.com Sponsored content in this magazine is provided to the represented company for a fee. Such content is written to be informational and non promotional. Comments welcomed at sponsoredcontent@ fsrmagazine.com. CUSTOMER SERVICE REPRESENTATIVE Tracy Doubts 919-945-0704 tdoubts@wtwhmedia.com

FSR EDITOR Callie Evergreen cevergreen@wtwhmedia.com QSR EDITOR Ben Coley bcoley@wtwhmedia.com ASSOCIATE EDITOR Sam Danley sdanley@wtwhmedia.com DIRECTOR OF CUSTOM CONTENT Peggy Carouthers pcarouthers@wtwhmedia.com CUSTOM CONTENT ASSOCIATE EDITOR Charlie Pogacar cpogacar@wtwhmedia.com CUSTOM CONTENT ASSOCIATE EDITOR Kara Phelps kphelps@wtwhmedia.com ART DIRECTOR Erica Naftolowitz enaftolowitz@wtwhmedia.com PRODUCTION MANAGER Mitch Avery mavery@wtwhmedia.com CUSTOM MEDIA STUDIO PRODUCTION & DESIGN

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SPENCER STARNES / DAE GEE KOREAN BBQ

FIRST COURSE 9 Burning Down Boundaries

program using farm-fresh ingredients at Pacific’o on the Beach in Hawaii.

53 Optimizing Chef-Designer Partnerships

Heirloom Kitchen owner and chef David Viana is switching up the team member struc ture to remove traditional hierarchies at his new restau rant in New Jersey. 12 Driving in Reverse The four top drivers of restau rant talent turnover, accord ing to a 2023 consumer trends report. BACK OF HOUSE 49 Growing a Legacy Brand ON THE RISE Inspired by an NFL coaching legend, Shula’s Restaurant Group is launch ing its first upscale-casual dining experience with plans to expand across the U.S. 51 Crafting Farm Driven Cocktails BEHIND THE SCENES Bar Manager Mari Howe is creat ing a sustainable beverage

YOUR TAKE Alluring design is paramount to creating a holistic and elevated restau rant experience. Here’s how to make the most of collabo

rations with designers. 56 Start Me Up

With five stores in Colorado and five more on the way, Joseph Kim is leading Dae Gee Korean BBQ into future growth through franchising. ALSO IN THIS ISSUE 4 Highlights from FSRmagazine.com 4 Brand Stories in Print and Online

LinkedIn.com/company/ FSR-magazine Instagram.com/FSRmagazine Facebook.com/FSRmag Twitter.com/FSRmag

2016 MAGAZINE OF THE YEAR TOP 10 AWARD 2015 MAGAZINE OF THE YEAR

FOUNDER Webb C. Howell

6 Editor’s Welcome 55 Advertising Index

FOLIO: Eddie Awards 2022 BEST FULL ISSUE HOSPITALITY 2022 BEST SPONSORED CONTENT 2021 BEST PROFILE FEATURE 2017 BEST FULL ISSUE FOOD & BEVERAGE 2013 BEST DESIGN, NEW MAGAZINE 2013 BEST FULL ISSUE, FOOD SERVICE/HOTEL

FSR is a registered trademark of WTWH Media, LLC. FSR is copyright © 2022 WTWH Media, LLC. All rights reserved. The opinions of columnists are their own. Publication of their writing does not imply endorsement by WTWH Media, LLC. Subscriptions 919-945-0704. www.fsrmagazine.com/subscribe. FSR is provided with out charge upon request to individuals residing in the U.S. meeting subscription criteria as set forth by the pub lisher. AAM member. All rights reserved. No part of this magazine may be reproduced in any fashion without the express written consent of WTWH Media, LLC. FSR (ISSN 2325-2154) is published monthly by WTWH Media, LLC, 1111 Superior Avenue Suite 2600, Cleveland, OH 44114. Periodicals postage paid at Cleveland, OH and at additional mailing offices. POSTMASTER: Send address changes to FSR, 101 Europa Drive, Suite 150, Chapel Hill, NC 27517-2380.

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