FSR August 2023

CONTENTS

49 FSRmagazine.com August2023 No.116

®

EDITORIAL

SALES & BUSINESS DEVELOPMENT

EDITORIAL DIRECTOR Danny Klein dklein@wtwhmedia.com

GROUP PUBLISHER Greg Sanders gsanders@wtwhmedia.com NATIONAL SALES DIRECTOR Eugene Drezner 919-945-0705 edrezner@wtwhmedia.com NATIONAL SALES MANAGER Amber Dobsovic 919-945-0712 adobsovic@wtwhmedia.com NATIONAL SALES MANAGER John Krueger 919-945-0728 jkrueger@wtwhmedia.com NATIONAL SALES MANAGER Edward Richards 919-945-0714 erichards@wtwhmedia.com

FSR EDITOR Callie Evergreen cevergreen@wtwhmedia.com QSR EDITOR Ben Coley bcoley@wtwhmedia.com ASSOCIATE EDITOR Sam Danley sdanley@wtwhmedia.com DIRECTOR OF THE BRANDED CONTENT STUDIO, FOOD AND HOSPITALITY Peggy Carouthers pcarouthers@wtwhmedia.com BRANDED CONTENT ASSOCIATE EDITOR Charlie Pogacar cpogacar@wtwhmedia.com BRANDED CONTENT STUDIO

54

LOS DOS POTRILLOS / ST. VITO

51 Why Delivery Tech is Essential YOUR TAKE Operators need to ensure operational costs don’t erode the broader margin, with profitability in the delivery channel becom ing more difficult to achieve. Here’s a guide on how to choose from the myriad of delivery technology options. 54 Start Me Up Chef Michael Hanna spent years honing his culinary skills in kitchens across Nash ville before launching St. Vito Focacceria as a pop-up in 2020, which opened its first brick-and-mortar in May. ALSO IN THIS ISSUE 4 Highlights from FSRmagazine.com 4 Brand Stories in Print and Online

FIRST COURSE 9 Rethinking our Food System

This year’s James Beard ‘Out standing Chef’ Award winner Rob Rubba is championing a hyper-seasonal and sus tainable approach at Oyster Oyster, his Washington, DC based restaurant. 10 Please Don’t Stop the Music Playing background music has proven to create a positive environment for restaurant guests, and can even impact purchasing decisions. Here are five of the top songs that enhance dining atmospheres, according to customers. BACK OF HOUSE 49 Growing from the Ground Up ON THE RISE By 2028, Luis and Daniel Ramirez want to expand Los Dos Portrillos to 12 locations in Colorado, with a mixture of full-service and fast-casual establishments.

CUSTOMER SERVICE REPRESENTATIVE Tracy Doubts 919-945-0704 tdoubts@wtwhmedia.com CUSTOMER SERVICE REPRESENTATIVE Mitch Avery 919-945-0722 mavery@wtwhmedia.com

BRANDED CONTENT ASSOCIATE EDITOR Kara Phelps kphelps@wtwhmedia.com

DESIGN

ART DIRECTOR Erica Naftolowitz enaftolowitz@wtwhmedia.com

ADMINISTRATION 919-945-0704 www.fsrmagazine.com/subscribe FSR is provided without charge upon request to individuals residing in the U.S. who meet subscription criteria as set forth by the publisher. REPRINTS THE YGS GROUP 800-290-5460 fax: 717-825-2150 fsrmagazine@theygsgroup.com Sponsored content in this magazine is provided to the represented company for a fee. Such content is written to be informational and non promotional. Comments welcomed at sponsoredcontent@ fsrmagazine.com.

LinkedIn.com/company/ FSR-magazine Instagram.com/FSRmagazine Facebook.com/FSRmag Twitter.com/FSRmag

2023 NATIONAL GOLD AWARDS: FRONT COVER (PHOTO), BEST USE OF COLOR NATIONAL SILVER AWARD: BEST USE OF TYPOGRAPHY 2016 MAGAZINE OF THE YEAR TOP 10 AWARD 2015 MAGAZINE OF THE YEAR FOLIO: Eddie Awards 2022 BEST FULL ISSUE HOSPITALITY 2022 BEST SPONSORED CONTENT 2021 BEST PROFILE FEATURE 2017 BEST FULL ISSUE FOOD & BEVERAGE 2013 BEST DESIGN, NEW MAGAZINE 2013 BEST FULL ISSUE, FOOD SERVICE/HOTEL

6 Editor’s Welcome 53 Advertising Index

FOUNDER Webb C. Howell

FSR is a registered trademark of WTWH Media, LLC. FSR is copyright © 2022 WTWH Media, LLC. All rights reserved. The opinions of columnists are their own. Publication of their writing does not imply endorsement by WTWH Media, LLC. Subscriptions 919-945-0704. www.fsrmagazine.com/subscribe. FSR is provided with out charge upon request to individuals residing in the U.S. meeting subscription criteria as set forth by the pub lisher. AAM member. All rights reserved. No part of this magazine may be reproduced in any fashion without the express written consent of WTWH Media, LLC. FSR (ISSN 2325-2154) is published monthly by WTWH Media, LLC, 1111 Superior Avenue Suite 2600, Cleveland, OH 44114. Periodicals postage paid at Cleveland, OH and at additional mailing offices. POSTMASTER: Send address changes to FSR, 101 Europa Drive, Suite 150, Chapel Hill, NC 27517-2380.

2

FSRMAGAZINE.COM

AUGUST 2023