Dental Health 2020-21 Catalog
SUPPLY & EQUIPMENT INDEX
Our Dental Reference Guide represents the industry’s top selling supplies and equipment. If you are not able to locate items within this guide, please visit our webstore to shop our full product offering, www.dhpionline.com. One Call Gets Us All… When you call Dental Health Products, Inc. (DHPI) and speak to an ex- perienced Account Manager, they will work with you and our entire team to select the best SUPPLIES, EQUIPMENT and SOLUTIONS for your practice. Our sales team is continually trained by industry top dental sup- ply and equipment manufacturers to provide you with current product in- formation and answers to any questions you may have about a product or promotion. If you have a specific question on a product or simply would like a quote for your supply needs, contact us today at 800-626-2163. Ready to Ship… We have a large selection of quality dental supplies and equipment – over 80,000 items from over 550 top manufacturers in the industry. Our broad product selection offers you the most popular brand name dental supplies, along with our own high quality line of Health-Tec ® Brand Products. Pricing Stability… All prices in this catalog are current at the time of publication. While it is our policy to maintain everyday low prices for the duration of the catalog, market conditions and manufacturer price increases may make it neces- sary to adjust our prices without notice. We may also need to adjust prices that are incorrect due to typographical errors. Prices are exclusive of applicable sales, use, and other taxes relating to the sale. Costs associ- ated to the purchase or delivery of the product shall be paid by the buyer. Pricing in this catalog supersedes all previously published prices. Ordering Products… It’s fast! It’s easy! Choose your DHPI Shopping Experience: • Phone in your order, 800-626-2163. • Fax your order, 888-681-5088. A fax order form is located at the back of this catalog. Photocopy before use to have additional copies for future orders. Regulatory requirements may apply to the use or the installation of certain products. Please be sure to understand and comply with any such require- ments prior to purchase. Please note that all business transactions may be conducted by electronic means, including the use of electronic signa- tures and are subject to Wisconsin Statutes Chapter 137. Phone calls may be monitored for training purposes. Exclusive Distributor of… OPTIONS Inventory Management System allows you to order your entire practice’s inventory – dental products to office supplies – from several different suppliers. The system automatically generates orders based on your stocking level requirements. Please contact your DHPI Account Man- ager for more details. Government and Special Markets Accounts... To service your unique needs, we have dedicated, professionally trained personnel to answer your questions and assist you in the supply procure- ment process. Requests for bids and proposals may be sent to: support@ dhpi.net or call, 800-626-2163. • Order online, www.dhpionline.com. It’s safe and secure! • Order using OPTIONS Inventory Management System.
Payment… For your convenience, we accept Visa, MasterCard, American Express and Discover at point of sale and for online payment of invoices. We also accept Check by Phone and ACH Debit. Qualified customers may estab- lish an open account with the completion and approval of a credit applica- tion. Payments on open accounts are due on all orders within 7 days after receipt of the product. Balances left unpaid after 30 days from invoice date will incur a 1.5% finance charge per month (18% APR). Disputed items on an invoice are the exception. If we find it necessary to place an account in collection, fees and other costs associated with the collection will be assessed. Equipment… A deposit is required on all large equipment orders over $10,000. Bal- ance of payment is due when the equipment is installed. Please note we cannot provide long-term storage of customer’s equipment purchases, therefore equipment must be installed within a reasonable amount of time. All equipment orders are non-returnable and cannot be cancelled. Archi- tectural and design services are available for a fee and are refundable with equipment purchase. We honor manufacturer warranties and provide a 90-day labor warranty. Please read and return all warranty information required immediately upon taking delivery of your new equipment. Open or defective equipment will be covered by manufacturer warranty.Ask your Equipment Specialist about financing options and other details on equip- ment purchases today! Financing Solutions… In order to provide you with the best financing options, DHPI has part- nered with the most reliable financial companies in the industry. Through our established partnerships, you can rely on our many years of experi- ence and knowledge to help guide you through every step of the process. We’re here to help you find the right plan, with the right terms, for your needs. Get the financing you deserve. Contact your DHPI Equipment Specialist, 800-626-2163, for more information today! Service & Repair… Our Service Technicians are reliable and manufacturer-trained. Take ad- vantage of our annual preventive maintenance program designed to keep your practice running at peak efficiency. DHPI offers new equipment in- stallation as well as old equipment teardown and disposal. All service is backed by DHPI and complete warranties. Our dispatchers are available during normal business hours. To schedule a visit for your office, please call 800-444-6410. After-hours service is available in select areas. Shipping & Handling… All orders within the continental U.S. are subject to a handling charge. A fuel surcharge may apply to all orders. Bulk items and liquids may incur additional freight charges. Expedited freight is available at an additional cost. Hazardous Materials… The hazardous materials symbol is used to identify products classified as hazardous by the Department of Transportation (DOT). All hazardous ma- terials are subject to a hazardous materials surcharge. This charge will be added to your invoice or credit card transaction. DOT regulations prohibit the shipment of hazardous materials by air freight.
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