2019-2020 Supplier Reference Guide

Account Management

Purchasing Redefined

A Customized ProgramThatWorks For You The programs that best address the goals of our members are different for everyone. Since no business is identical to another, neither are the solutions.Weworkwith you to create and implement a fully integrated purchasing solution.

How DoWe Do It?

Review/Analyze Review your existing pricing, product usage, and property participation in order to benchmark your portfolio’s current performance. Identify areas of opportunity for expense reduction and leveraged purchasing. After reviewing your current operations, together we will identify areas for success and develop a plan of action. Learn and Understand the challenges facing your management and property staff. This helps to ensure that the initiatives meet your needs and exceed your expectations. Implement Property Rollout – Structure a property implementation plan based on your needs, which can include: live training sessions, web training, or phone training. This ensures that your entire portfolio understands the value of our partnership. CustomPricing and Auditing – Review your current programs to determine what works best for your organization. We review each category to secure highly competitive pricing. Then, our exclusive price auditing solution ensures you receive the correct pricing.

Vendor Performance – Monitor the performance of our suppliers through various reporting methods and feedback from your properties. Our goal is to capitalize on the services available through our suppliers and make sure that you get what you are paying for. Executive Summary – Provide periodic reporting that allows us to gauge the success of the program. Executive summaries capture your portfolio’s Member Services activity as well as current initiatives and a financial summary.

Product Standardization – Reviewusage and identifycategories tobe incorporated into a standardization program based on company wide objectives. Your account manager then creates and executes a completely customized standardization program for your portfolio. Vendor Consolidation – Highlight suppliers that perform duplicate functions and re-design a program to accommodate the needs of all properties. Support/Monitor/Report Member Services – Our expert team of purchasing resources provides full service purchasing support for your properties. We perform product searches, bulk bid, problem resolu- tion, contractor sourcing, and much more. This unique service saves property staff hundreds of hours per year - time they can now spend on their core functions. Usage Reports – Provide detailed usage reports by category by property to monitor your portfolio’s level of participation and their purchasing activity. Based on this information, we can more adequately address lost opportunities and seek out areas of improvement.

We commit the resources to make your programs work. Execution is the key to success and our extensive customer service and account management teams provide the focus, expertise, and effort required to maximize your returns.

Buyers Access • 1777 South Harrison Street, Suite 300 • Denver, Colorado 80210 Phone 800.445.9169 • Fax 303.991.5588 • www.buyersaccess.com