2019-2020 Supplier Reference Guide

Contact Information

Products and Services Telecom Expense Management Mobility Management Wireless Networks Voice and Data Infrastructure

DAN KUMMET 303-414-7001

V I M E N T U R E

dan@vimenture.com www.vimenture.com

Special Information

Prices Vimenture LLC is a Denver based IT company that was founded in 2003. In the past 15 years, the company has formed itself into one of the leading managed service providers serving the multifamily industry with core competencies in Telecom Expense Management, Mobility Management, Wireless Networks and Voice and Data Infrastructure. Our business approach is simple. We value white-glove customer service and pride ourselves on our dedication to the customer experience. In a world of automated self-service, we are a fresh contrast with innovative thinking and an old school work ethic. • Telecom Support The most fundamental need for your business is the ability to communicate effectively. Your telephone is your lifeline! Vimenture understands the importance of reliable communications in today’s marketplace. Items such as auto attendants, after-hours call management, disaster recovery, emergency lines, door entry systems, cordless accessories, and line support are all within the scope of expertise of our seasoned network engineers. Our clients are rapidly moving from analog lines to VOIP because they receive a new phone system and experience a substantial monthly cost savings without sacrificing quality. The project management team utilize advanced online systems to carefully catalog every bit of information related to your telecom and broadband systems. Having the telecom inventory itemized helps us quickly respond to service disruptions and for managing billing disputes. • Telecom Expense Management Many of our clients spend millions each year on their telecom budgets. It is possible to decrease your telecom expenditure while improving the quality of your services. To make it happen, we combine telecom financial analysis, inventory management, and acquisition and disposition services. Services: Ask us about our free telecom analysis and how we can begin a pilot for you. Majority of our services are complimentary. Customer Project Work will be priced on individual services.

Vimenture will help you sort out and simplify the multi- vendor, multi-service, and the multitudes of telecom invoices that you receive. Once we catalog the services in our online tool, we’re able to perform regular audits and provide cost savings options. We analyze every property and create financial reports to compare services and estimate the net savings for your whole portfolio. When billing issues are discovered, our team of TEM experts will open a dispute ticket with the carriers and work with them to process the credits. We also create Stewardship reports to show order status, billing summaries and monthly cost comparisons so you understand why your telecom costs vary. • Infrastructure Support Vimenture understands how essential dependable IT hardware and support is to your company. We also understand how much stress is created when system fails to perform and how it cripples the leasing team’s ability to care for their residents. Allow Vimenture to oversee the day-to-day management of your community’s IT systems. A major contributor to the success of your performance is the internetworking of the physical infrastructure (wiring, bandwith, WI-FI hotspots, LAN). We ensure that your resources and systems provide reliable performance and manageability. When your network fails, the Vimenture Engineers quickly respond to your trouble tickets, diagnose the issue and repair the problem. We have been supporting community networks for so long that we have worked on every imaginable situation. Vimenture will even provide disaster recovery options for those unforeseen circumstances that can cripple your operations.

Customer Support

At Vimenture, we guarantee a quick and accurate response to any issue that may arise. During business hours, we respond to any inquiries and trouble tickets within 2 hours. If a technician is needed on site, expect dispatch within 48 hours.

Buyers Access May 2019 - Apr i l 2020

Supplier’s Federal Tax ID: 59-377-4246

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