QSR December 2022

SmartChain POSSolutions

Doing More with Less Advanced POS systems can be the key to maximizing resources.

Posiflex

I n one way or another, restaurant oper ators’ profit margins and operational efficiencies have always been under siege—but the last couple of years have been unlike anything the industry has ever seen. While foodservice and drinking establishments added 60,000 jobs in September, according to the U.S. Bureau of Labor Statistics, the hospitality sector still lags about 500,000 jobs behind pre COVID employment levels. A report from Alignable showed that seasonal hiring in the restaurant industry is down signifi cantly this year.

POSIFLEX

“The ongoing impact of the pandemic has perhaps forever changed customer ordering and dining preferences.”

ongoing impact of the pandemic has per haps forever changed customer ordering and dining preferences ranging from tradi tional counter orders to an often-unpredict able mix of counter order, drive-thru order, self-order, remote order to eat-in, takeout, and delivery orders,” says Doyle Ledford, senior vice president at Posiflex . Meanwhile, inflation and rising food costs continue to wreak havoc. Sales data gathered by Lightspeed from nearly 6,000 U.S. hospitality merchants showed that while inflation rose 8.26 percent on a year over-year basis in August 2022, menu prices have only increased 5.56 percent on

Consumers are also changing the ways they prefer to order and eat, which upends predictability and adds complexity to oper ations—especially with a short staff. “The

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DECEMBER 2022 | SPONSORED SECTION