ist magazine June 2022
Kelly Case, Owner
Lexi Hardy
Rachel Biroscak
IST: What are your 3-5 year busi ness goals? KC: People tan for so many reasons. I am overwhelmed by the appreciation our guests convey about
Olivia Angell
how good it makes them feel. My 3-5 year goals include continuing education on both the equipment and the products we sell. There is always something new to learn and we are the messengers to provide our tanners with the best, most up-to-date information. I plan to purchase new equipment and contin ue to maintain a pleasant and helpful work force. I want to continue providing a full spectrum of high-quality products that our entire demographic can afford and appreci ate. We enjoy being active in our community and participating in special events, as well as offering tanning specials and deals that our guests look forward to. At The Glow, our goal is to provide a magnificent tanning experience that every guest enjoys and that leaves them more relaxed and happier than when they walked into our salon.
KC: People are interesting! We are very fortunate to have the best customers. Bradford is a small community and everyone knows each other. We pride ourselves on our personal service. The staff knows 98% of our client base and greets them by name, knows something about them and/or their family, what lotions they like (or would like) and which beds they prefer. If we encounter a “stressful” situation, we make every effort to get all the information, assure them the problem will be reviewed and if I am not present, that I will be made aware. We maintain honor and integrity through all aspects of our business.
Location ............................................. Bradford, PA Owner ..................................................... Kelly Case Staff ..................................................... Owner plus 3 UV Systems ........................................ 8 (5 Levels) Lotions Brands .................... Devoted Creations, ......Designer Skin, Ed Hardy, JWOWW, Tanovations, Swedish Beauty Best-selling Lotions ............. Ed Hardy Brazilian Browning Butter, Designer Skin Awestruck, Devoted Creations Dare To Be Dark & Dark AF Salon Software ....................................... SunLync Distribution Partners ......... Four Seasons & URI Social Media ............. Facebook: theglowbradford; Instagram: theglow tanningsalon; web: theglowbradford.com
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