ist magazine December 2022

Feature

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OVERCOMING LACK OF SUPPORT

Contacting the Right Person and Other Ideas

No single person, no matter how intelligent or experi enced, can understand eve- rything there is to know about a given job. Questions will come up, and when they do, the individual – whether a software devel oper, project manager, sales engineer – or any other title, needs to have a handle on the specific support that is needed, and how to ask for it. With more people working remotely than ever before, this topic is emerging as a persistent issue. This is particularly true in fields like tech, in which teams must understand how to quickly resolve net work and other systemic breakdowns and problems. Here are some ideas how to overcome lack of on-the-job support and seek help: ▸ Be sure to reach out to the right person. Many times, unhelpful or un supportive people are acting out of lack →

By Susanne Tedrick

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December 2022 istmagazine.com