QSR October 2022

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BRANDED CONTENT

E D I T O R I A L EDITORIAL DIRECTOR Danny Klein dklein@wtwhmedia.com MANAGING EDITOR Nicole Duncan nduncan@wtwhmedia.com SENIOR EDITOR Ben Coley bcoley@wtwhmedia.com

IN THIS ISSUE BRAND STORIES FROM QSR

12 To Retain the Best Employees, Exceed Their Expectations Better benefits,

C U S T O M M E D I A S T U D I O DIRECTOR OF CUSTOM CONTENT Peggy Carouthers pcarouthers@wtwhmedia.com ASSOCIATE EDITOR , CUSTOM CONTENT Charlie Pogacar cpogacar@wtwhmedia.com ASSOCIATE EDITOR , CUSTOM CONTENT Kara Phelps kphelps@wtwhmedia.com

RELLEVATE

including faster pay, show employees they’re respected and understood. SPONSORED BY RELLEVATE

A R T & P R O D U C T I O N ART DIRECTOR Tory Bartelt tbartelt@wtwhmedia.com GRAPHIC DESIGNER Erica Naftolowitz enaftolowitz@wtwhmedia.com PRODUCTION MANAGER Mitch Avery mavery@wtwhmedia.com

16 The Loyalty Blind Spot: How to Capture the “Other”

ENVYSION

How This Franchise Group Measurably Improved Operations in Real Time Video surveillance can improve operational e ciency—and provide brand protection. SPONSORED BY ENVYSION

60 Percent of Your Customers A new solution helps engage every patron—without any extra work. SPONSORED BY LEDGERPAY ISTOCK

S A L E S & B U S I N E S S D E V E L O P M E N T GROUP PUBLISHER Greg Sanders gsanders@wtwhmedia.com NATIONAL SALES DIRECTOR Eugene Drezner edrezner@wtwhmedia.com 919-945-0705 NATIONAL SALES MANAGER Edward Richards erichards@wtwhmedia.com 919-945-0714 NATIONAL SALES MANAGER Amber Dobsovic adobsovic@wtwhmedia.com 919-945-0712 NATIONAL SALES MANAGER John Krueger jkrueger@wtwhmedia.com 919-945-0728 SALES SUPPORT AND DIRECTORY SALES Tracy Doubts tdoubts@wtwhmedia.com 919-945-0704

20 From Timer to Headset: Integrated Alerts Maximize E ciency and Profitability Deliver actionable

36 DoorDash Revamps Its Merchant Suite to Help Restaurants Grow The platform empowers operators to

HME HOSPITALITY AND SPECIALTY COMMUNICATIONS

performance insights to key sta when it matters most. SPONSORED BY HME HOSPITALITY AND SPECIALTY COMMUNICATIONS

DOORDASH

boost business. SPONSORED BY DOORDASH

F O U N D E R Webb C. Howell

SmartChain / p.75

THE NEW ERA OF FOOD SAFETY / RESTAURANTS ARE DIFFERENTIATING THEMSELVES IN NEW WAYS.

SmartChain V E N D O R R E S O U R C E S / T R E N D S / N E W P R O D U C T S

A D M I N I S T R A T I O N 919-945-0700 / www.qsrmagazine.com/subscribe QSR is provided without charge upon request to individuals residing in the U.S. who meet subscription criteria as set forth by the publisher.

OCTOBER 2022

76 A Team E ort Sta training holds the line against food safety disasters. 80 Innovative Ideas Labor-saving food safety solutions are critical today.

83 Prevent and Communicate Customer

Staff Training P. 76 Creative Solutions P. 80 Fresh Demands P. 83 Key Players P. 88

R E P R I N T S The YGS Group 800-290-5460 FAX: 717-825-2150

and employee expectations have shifted. 88 Key Players

qsrmagazine@theygsgroup.com www.qsrmagazine.com/reprints Sponsored content in this magazine is provided to the represented company for a fee. Such content is written to be informational and non-promotional. Comments welcomed at sponsoredcontent@qsrmagazine.com.

Here’s how restaurants can differentiate themselves.

THE NEW ERA OF FOOD SAFETY BY KARA PHELPS

WTWH MEDIA LLC RETAIL, HOSPITALITY, AND FOOD GROUP

Here are the biggest names in the world of food safety.

GOJO INDUSTRIES, INC. / KP PHOTOGRAPHER & RETOUCHING