QSR May 2023

SHOW PREVIEW

{ SUNDAY / MAY 21, CONTINUED }

• Where: Innovation Theater North Hall, 5572 • When: 11:30 A . M . - 12:00 P . M .

• Where: Education Super Center South Hall, 2778 • When: 1 P . M . - 1:30 P . M .

Sales and Pinpoint What’s Working Buckle up for an interac tive discussion displaying success stories from real life restaurants that have tapped into their market ing superpowers through simple tech hacks. Learn how these restaurants have built high-impact, cost-effective marketing programs that amplify both traffic and revenue. • Who:

The Future of Front of House By utilizing appropriate front of house tech, res taurants can handle table availability, reservations, and guest communica tions. And there is ample scope for enhancement. • Who: Anthony Cross VP Product at Yelp for Res taurants, Jessie Li General Manager at Qing Xiang Yuan Dumplings, and Reggie Guerrero Shabuya Restaurants • Where: Innovation Theater North Hall, 5572 • When: 10 A . M . - 10:45 A . M .

Managing Training and HR When You are Responsible for Both Acquire an understand ing of the skills and knowledge required to lead both departments as a unified entity. • Who: Christine Andrews VP, People & Culture at Host mark Hospitality Group and Jennifer Belk White Human Resources Director at Lumina Foods • Where: Education Super Center South Hall, 2778 • When: 10:15 A . M . - 10:45 A . M .

Brazilian Foodservice Outlook and What It Could Mean for the Rest of the World As the fifth-largest food service market in the world and the third in food pro duction, Brazil is expected to grow at an unprece dented pace. But what does this mean for global operators? Experts weigh in on consumer trends that are driving expansion and the strategies that opera tors are utilizing to meet the surge in demand. • Who: Cristina Souza Founder and CEO at Gouvea Foodservice and Eduardo Bueno Head of Research and Intelligence at Mosaiclab • Where: Education Super Center South Hall, 2778 • When: 12 P . M . - 12:30 P . M . Harnessing Technology to Streamline Your Restaurant Operations In this economy, it is vital for restaurants to streamline their oper ations. Evaluating new technology solutions early on is crucial for this process, and this educa tional session will feature speakers that are well versed in future-looking strategies to grow reve nue and boost efficiency. • Where: Innovation Theater North Hall, 5572 • When: 12:30 P . M .-1:15 P . M . The Power of Loyalty Programs Loyalty programs help tap into consumer culture and can offer key nuggets of information that can be infused into business cam paigns to grow restaurant traffic—but how are they optimized? Discover how restaurants are launching loyalty programs that stick, whether that be from a 360 approach or from custom social content. • Who: Nathan Casey Executive Director, CRM, Loyalty, Digital Ecommerce at IHOP

n MONDAY, MAY 22

Leveling Up Your Bar & Restaurant Spaces: Design Principles that Can Help Expand Your Audience, Elevate the Customer Experience, and Increase Your ROI Meet with design experts to learn ways to boost revenue through restaurant and bar lay outs. Creating a space that is both func tional and pleasing to the eye is a surefire way to attract guests, increase engagement, and increase check aver ages. Experts weigh in on design principles that can elevate your space, no matter the budget. • Who: David Ashen President & Founder at dash design, Keith Halfmann President & CEO at Endurance Management Group, and Kristin Cullen Design Director — F&B Studio at dash design • Where: The Beverage Room Stage Lakeside Center, 11155 • When: 10 A . M . - 10:30 A . M . Build Your Dream Team with the Right Tech Re-imagining ways to hire and retain staff does not just stop once the employee is in the door. Join tech experts and industry leaders in a dis cussion on using better management techniques, transparency, and the right technology to craft a more productive team. • Who: Caitlin Riemensnider Sr. Client Success Manager at SpotOn and Emma Blecker Chief of Staff & Director of Business Systems at Boqueria Restaurants • Where: Innovation Theater North Hall, 5572 • When: 10 A . M . - 10:45 A . M .

Brendan Sweeny CEO and Co-founder at Popmenu, Kat Johnson ,

Director of Marketing & Communications at Chai Pani Restaurant Group, and Tony Roy , COO and Co-founder at Popmenu

Demystifying Market ing: Tech Hacks to Grow

CULINARY DEMONSTRATIONS Are you ready to witness culinary excellence live on stage? This year’s National Restaurant Association Show hosts cooking demonstrations by restaurant pioneers, disruptors, and imagineers. Be sure to stop by The Culinary Experience, Lakeside Level 3, 10448

SATURDAY, MAY 20, 2023 Lauren Von Der Pool Chef, Entrepreneur, and Philanthropist • When: 12 P . M . -12:45 P . M .

SUNDAY, MAY 21, 2023 Brian Duffy Chef, TV Personality, and Hospitality Consultant • When: 11:30 A . M . -12:15 P . M .

MONDAY, MAY 22, 2023 Sean Sherman Founder/CEO The Sioux Chef Co-Owner Owamni by The Sioux Chef • When: 12 P . M . -12:45 P . M .

TUESDAY, MAY 23, 2023 Miguel Trinidad

Chef, Restaurateur, Author • Owner Jeepney and Maharlika • Co-Founder 99th Floor NYC Catering • When: 12 P . M . -12:45 P . M .

NATIONAL RESTAURANT ASSOCIATION SHOW / WINSIGHT, LLC. (4), COOKING UTENSILS BACKGROUND: ADOBE STOCK / EYEWAVE

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MAY 2023 | QSR | www.qsrmagazine.com