QSR May 2023

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The fast-casual world emerging from the pandemic has a new set of rules to play by. / BY DANNY KLEIN Welcome to the great fast casual split. Don Fox, chairman of Firehouse Subs, believes an argument can be made COVID-19 altered the landscape of fast casual more than any other. The reason takes only a quick tour around foodservice to grasp. The same logic behind why quick-service operators, or “fast food,” proved Teflon to early setbacks is why they’re now driving forward. Digital adoption provided

www.qsrmagazine.com | QSR | MAY 2023

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