QSR May 2023

BRANDED CONTENT

E D I TOR I AL EDITORIAL DIRECTOR Danny Klein dklein@wtwhmedia.com

BRAND STORIES FROM QSR

QSR EDITOR Ben Coley bcoley@wtwhmedia.com FSR EDITOR Callie Evergreen cevergreen@wtwhmedia.com ASSOCIATE EDITOR Sam Danley sdanley@wtwhmedia.com

IN THIS ISSUE

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22 Restaurant Communication: Why Operators Need a Total Solution With drive-thru business up, greater efficiency is necessary. SPONSORED BY HME HOSPITALITY AND SPECIALTY COMMUNICATIONS

28 How Restaurants Can Level Up Their Cash Management

CUSTOM MEDIA STUDIO DIRECTOR OF CUSTOM CONTENT Peggy Carouthers pcarouthers@wtwhmedia.com ASSOCIATE EDITOR, CUSTOM CONTENT Charlie Pogacar cpogacar@wtwhmedia.com ASSOCIATE EDITOR, CUSTOM CONTENT Kara Phelps kphelps@wtwhmedia.com

PAYIQ / ISTOCK

New Research: What Executives and Customers Really Think of Loyalty Customers love personalization, but it’s tough to manage at scale. SPONSORED PAYiQ

ART & PRODUCTION ART DIRECTOR Tory Bartelt tbartelt@wtwhmedia.com GRAPHIC DESIGNER Erica Naftolowitz enaftolowitz@wtwhmedia.com PRODUCTION MANAGER Mitch Avery mavery@wtwhmedia.com

ADOBE STOCK / MICHAEL IRELAND

As restaurants automate to find cost and labor savings, cash management is often overlooked. SPONSORED BY LOOMIS

HME HOSPITALITY AND SPECIALTY COMMUNICATIONS

SALES & BUSINESS DEVELOPMENT GROUP PUBLISHER Greg Sanders gsanders@wtwhmedia.com NATIONAL SALES DIRECTOR Eugene Drezner edrezner@wtwhmedia.com 919-945-0705 NATIONAL SALES MANAGER Edward Richards erichards@wtwhmedia.com 919-945-0714 NATIONAL SALES MANAGER Amber Dobsovic adobsovic@wtwhmedia.com 919-945-0712 NATIONAL SALES MANAGER John Krueger jkrueger@wtwhmedia.com 919-945-0728 SALES SUPPORT AND DIRECTORY SALES Tracy Doubts tdoubts@wtwhmedia.com 919-945-0704

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MAY 2023

SOLUTIONS & EQUIPMENT

NRA SHOW SPECIAL SECTION

MAY 2023

I•N•S•I•D•E 98 Monin 100 SSI Schaefer 102 SEB Professional 104 phade products 106 The Nacey Group 108 Vitamix Commercial 110 Frozen Beverage Dispensers

The last couple of years have been a roller coaster for the franchising industry as a whole, even for brands that don’t necessarily fit within the quick-service restaurant space. As consumers gradually returned to dining out and enjoying more time away from home,

SOLUTIONS & EQUIPMENT

Innovation and opportunities abound in the beverage space. These companies and vendors are making waves.

brands have also had to contend with supply chain issues and chronic labor shortages throughout the hospitality industry.

BEVERAGE SOLUTIONS & EQUIPMENT | MAY 2023

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98 Now Serving ‘Swicy:’ Two Sweet and Spicy New Flavors from Monin

102 How Auto mation in the Coffee Space Is Improving Both Oper ations and the

108 For Smoothie King, Being Consistently Good Is the Formula for Growth SPONSORED BY VITAMIX COMMERCIAL

FOUNDE R Webb C. Howell

110

SEB PROFESSIONAL

ADMINISTRATION 919-945-0704 / www.qsrmagazine.com/subscribe QSR is provided without charge upon request to individuals residing in the U.S. who meet subscription criteria as set forth by the publisher.

Customer Experience SPONSORED BY SEB PROFESSIONAL

104 For an Easy Top-Line Growth Strategy, Try Sustainability SPONSORED BY PHADE PRODUCTS 106 Control the Cost of CO 2 by Taking Control of Your Equipment SPONSORED BY THE NACEY GROUP

R E P R I NT S The YGS Group 800-290-5460 FAX: 717-825-2150

MONIN

qsrmagazine@theygsgroup.com www.qsrmagazine.com/reprints Sponsored content in this magazine is provided to the represented company for a fee. Such content is written to be informational and non-promotional. Comments welcomed at sponsoredcontent@qsrmagazine.com.

SPONSORED BY MONIN

FROZEN BEVERAGE DISPENSERS

The Coolest Way to Profit: Expanding Menus with Highly Profitable Frozen Beverages SPONSORED BY FROZEN BEVERAGE DISPENSERS

100 Leveraging Auto mation for Mixed SKU Case Palletizing and Route Sequencing SPONSORED BY SSI SCHAEFER

WTWH MEDIA LLC RETAIL, HOSPITALITY, AND FOOD GROUP

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MAY 2023 | QSR | www.qsrmagazine.com