QSR May 2022

• WHEN: Monday, May 23, 2022 , 4 P.M.- 4:45 P.M.

Tuesday, May 24 /

National Restaurant Association Show 2022 •

Digital Ordering & the NewEra of Customization Brands’ use of apps and loyalty pro grams have skyrocketed during the pandemic as customers have demanded more streamlined, person alized channels for interacting with their favorite restaurants. This session looks to help operators understand trends, media, and tech innovations that are influencing consumers hab its. It will also explore how to create efficient operational platforms while maximizing sales volumes. EricaHolland-Toll , Culinary Director at The Culinary Edge HaleyKabus , Associate Director of Strategy at The Culinary Edge • WHERE: InnovationTheatre , North Hall, 5572 • WHEN: Tuesday, May 24, 2022 , 10 A.M.- 10:45 A.M. • WHO:

Second Chance Hiring: Gaining First Rate Talent and Increasing Your Retention This session dives into what Sec ond Chance Hiring is and why it is an effective practice when it comes to retaining good help. The session will also explore ways to connect with community-based organizations, which can help support more effec tive Second Chance Hiring. Ernest Green , MOD Pizza Shift Leader/HOPES Participant at MOD Pizza GenevieveMartin , Executive at Dave’s Killer Bread Foundation KoryHarp , Opportunity Employment Operations Consultant at MOD Pizza Patricia Gill , Director, Workforce Development at National Restaurant Association Educational Foundation. • WHERE: Education Super Center , South Hall, 2778 • WHO:

IncreasingHotel Profits by Innovating Food & Beverage

Hotels are using innovative strategies when it comes to food and beverage programs to help boost profit mar gins. This session looks at some of those strategies, like running ghost kitchens on site, and how they can help boost the bottom line. Michael Jacobson , President and CEO at Illinois Hotel and Lodging Association Michael Wanamaker , Vice President, National Accounts Hotels and Resorts at Southern Glazer’s Wine and Spirits Oliver Gompel , National Hotel Property Tax Leader at CBRE • WHO:

PremtimGjonbalic, CEO at Butler Hospitality

• WHERE: Education Super Center , South Hall, 2778 • WHEN: Tuesday, May 24, 2022 , 10:30 A.M.- 11:15 A.M.

Supply Chain Disruption and Impact Mitigation Supply chain issues might be the largest hurdle operators are currently facing. The ability to get products and supplies on time is impact ing every aspect of the foodservice industry from stocking ingredients to constructing new units. Operators from brands small and large can learn how to mitigate and manage some of these issues to be best prepared for the continued disruptions.

• WHO:

BrianWarrener , Associate Professor at Johnson &Wales University, College of Hospitality and Management • WHERE: InnovationTheatre , North Hall, 5572 • WHEN: Tuesday, May 24, 2022 , 11:15 A.M.- 12 P.M.

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MAY 2022 | QSR | www.qsrmagazine.com