QSR May 2022
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Table of contents
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BRANDED CONTENT
4
EDITOR’S LETTER
6
SHORT ORDER
9
The Future of the Drive Thru Is Data
12
The Massive Cost Restaurant Franchisees Can’t Predict
20
FRESH IDEAS The Delicate Art of Pricing
15
ONES TO WATCH Southern Grounds
22
What Do Bank Branch Closures Mean for Restaurants?
24
FRANCHISE FORWARD No Time Like the Present
26
In the Drive Thru and Beyond, Communication Is Key
28
One For The Record Books
32
The Origin of Restaurant Royalty
42
From Roots to Revival
50
What the Restaurant Guest Wants Today
58
NEW PRODUCT SHOWCASE
85
CLIMATE RESPONSIBILITY Growing Up
92
INNOVATE The Robot Restaurants
96
OUTSIDE INSIGHTS: Winning the Delivery-Only Game
98
ADVERTISER INDEX
103
START TO FINISH: Nikki Stead
104
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