QSR January 2023


Welbilt’s KitchenConnect brings together key players in the IoT space. HowtoMaximizeRestaurant Efficiencywiththe Internet of Things

With ever-evolving operational challenges, it’s never been more important to ensure every kitchen bene fits from the latest tech-led solutions. With the right tech nology in place, brands can manage numerous mounting pressures, from cost increases and staff shortages to sup ply constraints. Welbilt’s KitchenConnect is an open-cloud solution which is supported by the largest ecosystem in the food service industry - combining strength in numbers with industry-leading expertise. Before meeting the key play ers in the KitchenConnect ecosystem, explore why Welbilt has the edge in this space. The foodservice industry is in the midst of the largest digital transformation in history – and Welbilt was first to recognize a need to evolve beyond the common control lers included with traditional equipment. Ease-of-use is an important factor in design and drives efficiency, however harnessing equipment which is connected drives more effi ciency while reducing resources. This is critical as staff can focus onwhat ismost important – the customer experience. Welbilt’s BornDigital strategy helped cultivate products that were plug-and-play for connectivity. Keeping that model in mind, connecting beyond equipment became central tomaximiz ing a kitchen’s efficiency. Enter: KitchenConnect, the only culinary focused platform that can be remotely monitored, controlled, and adapted to a brand’s kitchen. It reduces operational costs, increases equip ment uptime, and enhances food safety. KitchenConnect’s ecosys tem is powered by the biggest digital companies in the Internet of Things (iot) space that will empower Welbilt’s homegrown cloud platform to deliver the ultimate connected restaurant environ ment for brands. AT&T provides a global cellular service complete with a pro fessional service team for restaurant connectivity set up. Its SmartHub edge connects all equipment in the restaurant to KitchenConnect. Next up, Bruviti serves an AI-powered customer service triage and parts-prediction platform for KitchenConnect that delivers superior aftermarket service so operators have the peace of mind and time to focus on the customer.

Best-in-class digital transformation expertise is provided by HCL to integrate end-to-end technologies including cloud, IoT, AI, analytics, and cybersecurity on Welbilt’s unique platform. Microsoft delivers secure edge infrastructure with Azure Sphere and hosts KitchenConnect on the Azure IoT platform for critical insights into kitchen operations. To fine-tune operations, KitchenConnect is enhancedbyPerfect Company to deliver a best-in-class KitchenCrewOperating System whicheliminates foodwaste, decreases training time, and increases food quality and speed of service. Last but not least, TeamViewer offers a cutting-edge solution for remote service and augmented reality for KitchenConnect products. This unique technology can help reduce training time, simplify repairs, and help self-diagnose issues as they come available for both repairers or kitchen opera tors—all designed to help increase uptime of equipment. Working seamlessly together to power KitchenConnect, these best-in-class technology companies deliver complementary and much-neededdigital solutions to brands at the highest standard. RET

Discover more about the award-winning device cloud management solution at welbilt.com .




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