QSR August 2022

BRANDED CONTENT

E D I TOR I AL EDITORIAL DIRECTOR, FOOD NEWS MEDIA: Danny Klein danny@qsrmagazine.com MANAGING EDITOR, FOOD NEWS MEDIA: Nicole Duncan nicole@qsrmagazine.com DIRECTOR OF CUSTOM CONTENT: Peggy Carouthers peggy@qsrmagazine.com CUSTOM CONTENT ASSOCIATE EDITOR: Charlie Pogacar charlie@qsrmagazine.com CUSTOM CONTENT ASSOCIATE EDITOR: Kara Phelps kara@qsrmagazine.com CONTENT EDITOR: Ben Coley ben@qsrmagazine.com STAFF WRITER: Trevor Griner Trevor@qsrmagazine.com ART & PRODUCTION ART DIRECTOR: Tory Bartelt tory@qsrmagazine.com ONLINE ART DIRECTOR: Kathryn “Rosie” Rosenbrock rosie@qsrmagazine.com ADVERTISING 800.662.4834 NATIONAL SALES DIRECTOR // EXTENSION 126 : Eugene Drezner eugene@foodnewsmedia.com NATIONAL SALES MANAGER // EXTENSION 149 : Edward Richards edward@foodnewsmedia.com NATIONAL SALES MANAGER // EXTENSION 141 : Amber Dobsovic amber@foodnewsmedia.com NATIONAL SALES MANAGER // EXTENSION 148 : John Krueger john@foodnewsmedia.com CIRCULATION WWW.QSRMAGAZINE.COM/SUBSCRIBE CIRCULATION COORDINATOR: N. Weber circasst@qsrmagazine.com ADMINISTRATION GROUP PUBLISHER, FOOD NEWS MEDIA: Greg Sanders greg@foodnewsmedia.com PRESIDENT: SALES SUPPORT // EXTENSION 124 : Tracy Doubts tracy@foodnewsmedia.com GRAPHIC DESIGNER: Erica Naftolowitz erica@qsrmagazine.com PRODUCTION MANAGER: Mitch Avery mitch@qsrmagazine.com

IN THIS ISSUE BRAND STORIES FROM QSR

6 Improve Beverage and Dessert Sales on the Takeout Menu

18 How Actionable Insights and Improved Communi cation Make Drive Thrus More Profitable

HME ADOBE STOCK / MILENKO ÐILA

As drive-thru business continues to increase, efficiency is critical. SPONSORED BY HME HOSPITALITY AND SPECIALTY COMMUNICATIONS

22

How Brands Are Enhancing CRM Data In Order to Target Customer Segments Inflation affects

RICH PRODUCTS ELLIANOS COFFEE

Off-premises, appearance is (almost) everything. SPONSORED BY RICH PRODUCTS

12 Ellianos Turned $100 into a Multi-Million Dollar Coffee Franchise The brand is searching for franchisees with fuel to grow.

businesses and customers alike, but this solution offers a win-win. SPONSORED BY FETCH REWARDS

59 Quick-Serve Restaurants are Already

Decarbonizing Menus Next up: decarbonizing parking lots while driving down the bottom line. SPONSORED BY CHARGENET STATIONS

CHARGENET STATIONS

SPONSORED BY ELLIANOS COFFEE

SmartChain / p. 81

TOMORROW’S KITCHEN / FUTURISTIC TECH IS ALREADY HERE TO INCREASE BACK-OF-HOUSE EFFICIENCY. 82

Webb C. Howell MANAGER, IT SERVICES: Jason Purdy ACCOUNTING ASSOCIATE: Carole Ogan

AUGUST 2022

90 The Right Tech, the Right Space The kitchen of the future may have a smaller footprint with more automation.

VENDOR RESOURCES / TRENDS / NEW PRODUCTS

The Post-COVID Kitchen Operators are finding innovative ways to do more with less. 86 Hail to the Chef Labor-saving technology can

®

ADMINISTRATION 800.662.4834 , www.qsrmagazine.com/subscribe . QSR is provided without charge upon request to individuals residing in the U.S. meeting subscription criteria as set forth by the publisher.

COVID Impact P82 Labor Changes P86 Tech and Design P90 Key Players P94

REPR I NTS THE YGS GROUP TOLL FREE: 800.290.5460 FAX: 717.825.2150 E-MAIL: qsrmagazine@theygsgroup.com www.qsrmagazine.com/reprints

94 Key Players

TOMORROW’S KITCHEN Futuristic tech is already here to increase back-of house efficiency. BY KARA PHELPS

Sponsored content in this magazine is provided by the represented company for a fee. Such content is written to be informational and non-promotional. Comments welcomed. Direct to sponsoredcontent@foodnewsmedia.com

Here are the biggest names in the world of kitchen equipment and solutions.

become a perk to help retain staff.

FOOD NEWS MEDIA PROPERTIES

ADOBE STOCK

SPONSORED SECTION | AUGUST 2022

81

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AUGUST 2022 | QSR | www.qsrmagazine.com

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