QSR August 2022

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BRANDED CONTENT2
EDITOR’S LETTER4
BRANDED CONTENT Improve Beverage and Dessert Sales on the Takeout Menu6
NEWS SHORT ORDER9
BRANDED CONTENT Ellianos Turned $100 into a Multi-Million Dollar Coffee Franchise12
INSIGHT FRESH IDEAS Cold Coffee Gets Hot15
BRANDED CONTENT How Actionable Insights and Improved Communication Make Drive Thrus More Profitable18
INSIGHT ONES TO WATCH Sarpino’s Pizzeria20
BRANDED CONTENT How Brands Are Enhancing CRM Data In Order to Target Customer Segments22
NEWS FRANCHISE FORWARD Diversity from the Top Down24
FEATURE QSR 5026
BRANDED CONTENT Quick-Serve Restaurants are Already Decarbonizing Menus59
INSIGHT OUTSIDE INSIGHTS Why 2021 Was a Mixed Blessing for Top Brands62
FEATURE Is a Golden Era of Fast Food Upon Us?78
SmartChain TOMORROW’S KITCHEN81
SmartChain The Post-COVID Kitchen82
SmartChain Hail to the Chef86
SmartChain The Right Tech, the Right Space90
NEWS CLIMATE RESPONSIBILITY Shaking Up Sustainability97
ADVERTISER INDEX103
INSIGHT START TO FINISH Scott Snyder104

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