Million Air Summer 2021

MILLION AIR

Take off Welcome aboard, and welcome to the world of Million Air! We all know the importance of a first impression, and in any interaction, you only get one chance to make that first impression a good one. At Million Air, we strive to create an outstanding and everlasting first impression for you and your customers, at each and every location in our network. In fact, Million Air was founded on this very basis. First impressions are everlasting. Nearly forty years ago, in Addison, Texas, Mary Kay Ash, the founder of Mary Kay Cosmetics, would have her top sales people fly in from all over the country for meetings and conventions at corporate headquarters. Arriving in private jets, they would be whisked off to events in stretch limousines and stay in the finest accommodations. The experience was incredible but one step fell terribly short: When the private jets arrived at the FBO it was simply a ‘gas station.’ To enhance the experience, Mary Kay founded the very first Million Air with a beautiful facility and even Mary Kay products in the restrooms. This concept eventually grew into the Million Air network today. Million Air provides a level of safety, service and atmosphere that is unparalleled in business aviation. Each and every employee lives by our ‘Three Steps of Service.’ We realize customers do not distinguish between employees and the company; the employee is the company, and their actions have a direct effect on our customers’ first impressions of our company. We invest heavily in hiring and training to ensure that, once customers visit our facilities, their experience is so memorable, they will come back again and again. We have an exhaustive screening system that helps us identify the best candidate for each position. We seek people who are naturals at their prospective job, and who have all the attributes for learning the skills necessary for high-end technical and customer services. Then, we make sure that each Million Air employee is trained to the highest standards, ensuring consistently superior customer service. Others hire for technical competence and hope for a good personality fit. We seek people who share our vision and culture, and then provide world-class technical training. We create a warm, friendly atmosphere, where weary travelers are calmed and refreshed, and the needs of time-sensitive passengers are efficiently met. We want you to “use” us to create that all important first and last impression with your customers as they travel on business to meetings or events in your city. We embrace and look forward to every opportunity you afford us to customize your every arrival and departure experience.

Keep ’em flying...!

Roger Woolsey CEOMillion Air ceo@millionair.com

PARTNER WITH MILLION AIR AND REACH THE ELITE Become an exclusive partner of Million Air, North America’s premier private airport terminals. By placing your print ads in Million Air Magazine or displaying your product at one of our 31 terminals, your marketing message will speak directly to an audience of the highest net worth individuals on the planet. We welcome more than one million passengers annually, each with an average net worth of $3.6m. So climb aboard the Million Air Collection and gain a first-class, all-access pass to the world’s wealthiest consumers. For more information contact millionairmagazine@millionair.com