MATC 2026-27 Catalog

HOTEL – HUMSVC

market intelligence, the role of digital marketing, and market segmentation. Prerequisite(s): Complete HOTEL-105. Must be admitted to the Hospitality Management program (10-109-2) or the Event Management program (10-109-5). HOTEL-135 Credits:3 Hospitality Professional Service and Development In this course, students will be able to identify the difference between excellent and poor customer service along with how to anticipate a guest’s needs in order to provide exceptional service and build rapport. Students will be able to de fi ne and demonstrate what professionalism means in the hospitality industry. After the completion of this course, students will have the opportunity to become Guest Service Gold Certi fi ed fromthe American Hotel & Lodging Association. HOTEL-140 Credits:3 Food and Beverage Operations The complete food and beverage operation in the hotel/motel complex is explored. A basic understanding of the principles of food production and service management, sanitation, menu planning, labor and cost controls, and purchasing is emphasized. HOTEL-150 Credits:2 Housekeeping Operations This course investigates the functions of the housekeeping department and the role of its managers in operating the department and it introduces students to basic production skills. The housekeeping department is the training ground for room-division managers. HRMGT – Human Resources Management (Department 116) HRMGT-124 Credits:3 Human Capital Analysis This course prepares the student to consolidate, analyze and display data at varying levels of detail in order to make human capital decisions the workplace. This course will also prepare HRMGT students for the “Associate Professional in Human Resources” certi fi cation which provides knowledge pertaining to entry-level certi fi cation in the HR industry. Prerequisite(s): Complete HRMGT-193, BADM-106 and MATH-134. HRMGT-133 Credits:3 Legal Issues and Employment Law Students apply the skills and tools necessary for human resource professionals to effectively perform related functions in today’s work environment. Each student will demonstrate the application of legal practices in both union and nonunion environments, analysis of the impact of U.S. employment laws, the impact of the global economy, the appeal process, reacting to legal charges, documenting the hiring and fi ring process, dealing with harassment issues, privacy issues, and summarizing legal issues facing contemporary human resource professionals.

HRMGT-136

Credits:3

HOTEL-120

Credits:3

Safety in the Workplace In this course, students apply the skills and tools necessary to provide a safe and secure work environment. Each student demonstrates the application of safety awareness, federal/state/ local compliance, incident investigation and documentation, human relations techniques, safety orientation, inspections, risk analysis, issues of workplace violence, substance abuse, health hazards, fi rst aid and CPR, fi re and electrical safety, emergency preparedness, and liaison with external agencies. HRMGT-169 Credits:3 Diversity and Change Management In this course, students apply the skills and tools necessary to implement and maintain a diverse work environment that values change. Each student demonstrates the application of assessing the current extent of diversity in the workplace; analyzes the effect of perceptions, attitudes, biases and organization culture on diversity; deals with barriers; changes management strategy; and processes reactions, measures progress and celebrates success. HRMGT-170 Credits:3 Employee and Labor Relations This course explores employee relation efforts in both unionized and nonunionized organizations. HRMGT-193 Credits:3 Human Resource Management In this course, students apply the skills and tools necessary to effectively value and apply employees’ abilities and needs to organization goals. Each student demonstrates the application of the various functions performed in contemporary human resources management, including impacts of EEOC, writing job descriptions, recruitment, selection, conducting job interviews, orientation, developing policies and procedures, training, performance management, employee counseling and development, and effective use of compensation and bene fi t strategies. HRMGT-194 Credits:3 Fundamentals of Compensation In this course, students apply the skills and tools necessary to develop and manage an effective compensation and bene fi t program for organizational employees. Each student demonstrates through application how to use compensation strategies to reinforce organizational goals and to recruit and retain a motivated workforce, determine wage ranges tied to internal and external equity, develop incentive programs for different types of positions, establish a cost-effective bene fi t program, and comply with legal requirements. HRMGT-196 Credits:3 Recruiting and Selection In this course, students will learn the importance of effective recruitment and selection processes as related to organizational effectiveness, sustainability and competitive advantage. Students will gain an understanding of the role of human

Building Operations and Security Technical information necessary to establish effective maintenance and engineering functions is explored. An effective energy management program is discussed. Common mechanical problems and the procedures to correct them are emphasized. Security management to protect guests is reviewed. HOTEL-122 Credits:3 Basic Hospitality Accounting The basic structure of hospitality accounting is studied. The student will recognize the differences in hotel/hospitality accounting. Emphasis is placed on analysis and interpretation, as well as recording, classifying and summarizing phases. HOTEL-124 Credits:3 Managerial Accounting for the Hospitality Industry Accounting data is an aid to managerial decision-making. Emphasis is placed on the use of internal cost and segment data. Managerial accounting is an integral tool in planning and controlling operations. Prerequisite(s): Complete HOTEL-122. HOTEL-127 Credits:3 Fundamentals of Meetings and Special Events This course provides the Hotel/Hospitality Management student with the overall concept of conventions, weddings and catering sales and their contracts, including coordination of functions, to achieve the ultimate result — a satis fi ed customer. HOTEL-130 Credits:1 Internship-Hotel/Meeting Management The internship affords students the opportunity to experience employment while simultaneously having the advantage of being supervised by a program instructor/coordinator. Students complete a 16-week practical experience in an off-campus location. Prerequisite(s): Complete INTRN-796 with a grade of C or higher. HOTEL-133 Credits:3 Supervision in the Hospitality Industry The course is designed to provide students with the principles of supervision as they apply speci fi cally to the hospitality industry: to identify the role of the supervisor in hospitality operations; to describe the communication skills essential for effective leadership; to understand the effect of labor storage, Equal Employment Opportunity laws, sexual harassment, cultural diversity, substance abuse and working with employee unions. HOTEL-134 Credits:3 Hospitality Revenue Management This course focuses on distinguishing between tactical and strategic revenue management. We explore foundational aspects of revenue management and develop a strategic revenue management focus. We focus on current challenges for revenue managers, big data and

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