MATC 2023-24 Catalog

Service Center Technician CERTIFICATE Program Code: 61-154-1

All campuses (Also o ff ered online)

COURSES

Credits

ITSUP-101 Computer Information Systems

IT COMPUTER SUPPORT SPECIALIST matc.edu/pathways Certi fi cates • Service Center Technician, p. 217 • Microsoft Enterprise Desktop Support Specialist, p. 213 • Level 2 – Service Center Technician, p. 212 Technical Diplomas • IT Computer Support Technician, p. 161 • IT Help Desk Support Specialist, p. 163 • IT User Support Technician, p. 165 Associate Degree • IT Computer Support Specialist, p. 86

Fundamentals .............................................. 3 ITSUP-102 CompTIA A+ Essentials ................................ 3 ITSUP-140 Support Center Analyst (HDI-SCA, HDI-DST, ITIL)............................... 3 TOTAL CREDITS: 9 Program curriculum requirements are subject to change.

Certi fi cates

Start your information technology career through this certi fi cate program that can be completed in one semester. You will gain important skills and prepare for several key industry certi fi cation exams, including: • CompTIAA+ • IT Technician • Help Desk Institute (HDI) Support Center Analyst • HDI-Desktop Support Technician • ITIL Foundation Admission Requirements • A high school diploma or GED • One year of high school-level algebra Current MATC students should consult their Academic Program Plan for speci fi c curriculum requirements. Somecerti fi cates can be earned while completing associate degrees and/or technical diplomas that are eligible for fi nancial aid. Certi fi cate programs alone are not eligible for fi nancial aid; contact MATC for details. All credits incerti fi cate programs must be earned at MATC with a 2.0 cumulative GPA or higher. Upon completion of the certi fi cate’s requirements, the student’s transcript is notated with the credential earned.

Start Dates: August and January

STEM

matc.edu/course-catalog/stem

Page 217

matc.edu | 414-297-MATC | Wisconsin Relay System 711