Ingram’s September 2022

Bob Page PRESIDENT/CEO, THE UNIVERSITY OF KANSAS HEALTH SYSTEM Bob Page’s healthcare powerhouse ranked in eight specialties among the 2022-23 U.S. News & World Report Best Hospitals. That’s neither the beginning nor the end of their award-winning, but seeing all that quality never gets old for Page. “I have marveled at our entire team’s ability to stay focused on our core mission during an unprecedented pandemic over the past year,” he said. “During some of the most difficult times in healthcare, our team en sured our patient experience and quality of care were outstanding.”

Roshann Parris FOUNDER/CEO, PARRIS COMMUNICATIONS

Influencer? That’s a social media thing. Real influence? For more than 30 years, Roshann Parris and her strategic communications team have had it as a powerhouse in corporate and political consulting. This Louisville native is a national-level power player whose D.C. connections reach both ends of Pennsylvania Avenue from the Capitol to the White House (as with this month’s planning for the U.S. state delegation to Queen Elizabeth’s funeral).

COLLEGE: B.A., Indiana University, MBA, University of Kansas RECENT ACHIEVEMENTS : “We’re in the crisis communications business, and that requires our team to adapt five minutes ago—to absolutely everything. When the pandemic hit, we immediately pivoted into multiple (and unfamiliar) communications protocols, helping our clients navigate the same. That flex has reaped gratifying results, with double digit revenue growth in the past year.” COVID LESSONS : “For us, failing to adapt and elevate both our operations and culture in the heat of the pandemic was never an option. So, we mobilized. We improvised. We collaborated. We thought deeply, about everything. We were incredibly intentional for our clients and ourselves. Somewhere along the way, we became better and closer for the journey.” KC’S NEXT BIG THING: “Downtown baseball and a re-imagined Arrowhead would be the capstone to an incredible, one-of-a-kind decade in Kansas City.”

COLLEGE: B.A., Accounting, Illinois Wesleyan NONE BIGGER: Page’s portfolio includes the University of Kansas Hospital, the region’s largest, with more than 44,000 patient admissions a year. That’s nearly twice the size of the second-larg est institution in the market. REBUILDER: Page came to the hospital nearly 30 years ago, when it was on the verge of financial collapse as a state-controlled entity. As CFO, he was instrumental in the transition to a stand alone public health authority in 1998, and the patient-focused culture he has stressed since becoming CEO continues to fuel growth. MISSION: Because its mandate is statewide, not limited to the Kansas City area, the hospital treats a disproportionately large volume of acute cases, some of the most challenging in the Sunflower State.

Clifton Pemble PRESIDENT/CEO, GARMIN

Stephen Penn MANAGING PARTNER, KPMG

In nearly 10 years at the helm of Olathe-based Garmin, Clif Pemble and his team have witnessed more technological advances than the company experienced in its preceding 25 years. While it still counts on navigation systems for land, air, and water as a primary revenue driver, the explosion of wearable tech and the company’s emergence as a tool for understanding population health has opened new frontiers. Pemble was one of the first employees hired by founders Gary Burrell and Min Kao, starting there as a software engineer.

KPMG is a worldwide financial-advisory powerhouse, and Ste phen Penn heads up the Kansas City office. Over the past year, he was pleased by “Amazing growth in our practice, fueled by incredible professionals who are reconnecting with each other and our clients in truly remarkable ways.” The 28-year veteran of auditing operations became office managing partner in 2020.

ON RETAINING TALENT: “We’ve emphasized hybrid working models – balancing flexibility for our people and our clients while ensuring our professionals have the opportunities for in-person profes sional development, collaboration, and personal growth.” KC’S NEXT BIG THING: “Ride the momentum to increase Kansas City’s prominence and awareness as a top-choice business and living destination.” ABOUT KPMG: Based in London, England, KPMG has subsidiary firms operating in 144 countries and territories across the globe, offering audit, tax and advisory services. STILL STANDING: Once upon a time, the sector was ruled by what were known as Big Eight account ing firms; consolidations have trimmed that down to the Big Four, and within them, KPMG boasts annual revenues of roughly $30 billion.

COLLEGE: B.S., Math & Computer Science, MidAmerica Nazarene University R&D FOCUS: Recognizing the need to innovate or perish, Pemble signed off on a research and devel opment budget of more than $840 million last year. That was up an impressive 19 percent from 2020. GAME-CHANGING: New marine products, watches, and other wearable tech—they’re all rolling out of the company’s idea factory every year. The world of autonomous vehicles, though, may be the way the company gets us to the Jetsons Era: Garmin Autonomi offers pilotless flight solutions, and Garmin Autoland can de-risk small-plane flight by landing an aircraft if the pilot is incapacitated. LONG WALK: Devices manufactured by Garmin record trillions of user steps each year, along with billions of miles logged on bicycles and millions of additional miles running and swimming.

Mike Perry CEO, HALLMARK CARDS

Tammy Peterman KC PRESIDENT, UNIVERSITY OF KANSAS HEALTH SYSTEM This healthcare executive is still a nurse at heart, with a focus on patients. Tammy Peterman’s memory of the past year? “In the midst of a pandemic, we cared for patients from every state in the U.S., every county in Kansas, and 109 out of 114 counties in Missouri,” she said. “We set a record of caring for over 343,000 unique patients.” And on top of all that, “Our patient satisfaction ranked us in the top decile of hospitals across the country.”

Mike Perry learned the business at Hallmark from the ground up, starting there in 1989 and working his way thro ugh a series of leadership positions in core business units, including customer management and new business devel opment, then president and CEO of the Crayola division and Hallmark Greetings. In 2018, he took on global responsibility for Hallmark as CEO.

KEY ACHIEVEMENT: “Just leading through these times is an achievement in itself. We’re still deal ing with a pandemic. There have been massive changes to how/where people work. And then there’s the highest inflation we’ve seen in 40 years, making it hard on businesses and consumers alike.” CHALLENGES AHEAD: “ Tight and unpredictable supply chains and inflationary pressures have been the biggest challenges for our businesses this year, so we’re finding new ways to meet our goals. I’m keeping my fingers crossed that inflation and supply chain issues wane in 2023.” ATTRACTING/RETAINING TALENT: “ Hallmark has always been an employer of choice in Kansas City and wherever we operate across our enterprise. Our culture and mission attract job seekers and create deep bonds here—in many cases, Hallmarkers work here for four decades or more! But we’re also wise enough to know that we must change with the times, so we’re hiring more people in remote status than ever before. We know that work is what you do, not where you do it.”

COLLEGE: B.S., M.S., M.S.N., University of Kansas ON MANAGING TALENT: “Our organizational culture is a distinct advantage in both re cruiting and retaining talent. In today’s labor market, we must be more creative, responsive, and flexible. Our GED program and pipeline development programs are a couple of creative approaches we have implemented.” KEYS TO SUCCESS: “In my opinion, it’s always about people—retaining the best and hiring the best.” COVID PERSPECTIVE: “If anything, 2.5 years of facing COVID has allowed us to reinforce our culture. Throughout the pandemic, we have remained true to our focus on service, qual ity, and people.”

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September 2022

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