Hardwood Floors October/November 2025

By Craig Schertler

Report found that more than half the respondents are prioritizing “reacting more quickly to business/ market changes.” They recognize that end-to-end visibility is not just a luxury but a necessity, providing: • Inventory synchronization across all sales channels, reducing errors and delays. • Enhanced customer experiences by ensuring accurate stock levels and seamless order fulfillment. • Operational efficiency by aligning manufacturing schedules with real-time demand. Consider an example that we’ve seen firsthand. A major specialty flooring retailer and manufacturer, operating more than 150 stores with $1.15 billion in revenue, faced big challenges from legacy IT. These systems affected sales and customer service adversely.

One well-known example where systems didn’t align with actual stock levels took place with a large nationally-known retailer; it led to customer dissatisfaction and operational inefficiencies. That year, the company took significant steps to address overstocking by marking down items with weak demand, canceling orders, and reducing future purchasing plans. These actions led to an 87 percent decrease in operating profit for that period, highlighting the financial impact of misaligned inventory levels. What is causing the disconnect between front and back of house? Among other causes, supply chains have grown increasingly complex, data remains in silos, customer expectations keep changing, pricing tiers can vary across channels, and legacy systems can make it difficult to bring it all together. But surveys say that creating a seamless customer experience is top of mind for many retailers (40 percent). The Retail TouchPoints Omnichannel and Fulfillment Benchmark

WOODWORKING INNOVATIONS: VERSATILITY. EFFICIENCY. PRODUCTIVITY.

The NBS 300 uses CNC technology to grind the blades, providing for an accurate and precise sharpening of the profile on the bandsaw blades. The grinder comes with an integrated grinding wheel dressing attachment which will dress the grinding wheel automatically while the machine is running.

Thin-Cutting Frame Saws from Ogden cut thin veneer slats from solid wood blocks with minimal waste from saw kerf. Multiple saw blades as thin as .036” produce a smooth finish ideal for gluing. Applications include flooring, windows, doors, an d furniture.

Manufactured for the flooring industry, the PUR Continuous Roll Feed press is a fast and economical method for laminating the top wear layer onto a plywood substrate. The system can be manufactured with an automatic in-feed system. Also available with optional cut off saw.

Ogden Group • 1320 Industrial Drive • Matthews, NC 28105 USA Tel 704-845-2785 • Fax 704-845-1023 • e-mail: sales@ogden-group.com

www.ogden-group.com