Hardwood Floors December 2025/January 2026

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“The NWFA inspector school is different from other organizations due to the fact that the criteria just to become an inspector is so much more involved. We take them through the hands-on portion and give them real life scenarios where they have to collect the data, conduct the interviews, then take that information to formulate a conclusion.” — Billy Simmons, ITAC International

you’re seeing everything rather than just looking at a screen,” says Namba. “Manufacturers recognize that inspectors going through the NWFA’s program typically have more in-depth knowledge and training to inspect hardwood floors. It is important to have the association making sure the inspectors going out into the field are qualified and well prepared for inspections.” NWFA Certified Wood Floor Inspectors are held to a higher standard through upholding the Code of Conduct, which all NWFA Certified Professionals must abide by. This is the formal agreement between the certified professional and the NWFA, ensuring they are upholding their moral and ethical obligations as a Certified Professional. “We take them through the hands-on portion and give them real life scenarios where they have to collect the data, conduct the interviews, then take that information to formulate a conclusion,” says Simmons. “They also learn you can’t rely on everything everybody tells you. You rely on the facts.”

Namba notes that becoming an inspector is a good way to get into the technical side of things with less emphasis on the daily physical aspects of the industry, such as installation. “You can have more longevity with your career by going through the certification program and becoming an inspector. There is such a shortage of inspectors that there is plenty of work out there for qualified inspectors.” Jaime Zuniga with Renaissance Hardwood Floors in Glenpool, Oklahoma, adds: “Attending this class gets you more involved in the industry and the more you learn, the better your career gets.” NWFA hands-on workshops provide the opportunity to gain cutting-edge skills, master innovative techniques, and network with industry leaders. You’ll learn from NWFA Regional Instructors and manufacturer representatives showcasing cutting-edge products and expertise.

the magazine of the national wood flooring association

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