Hardwood Floors December 2019/January 2020

25. Cesar Olguin Chief Operating Officer CIC Floors LLC

26. Mark Opperman Owner Pro Finish Custom Wood Floors LLC PORTLAND, MICHIGAN

27. Jorge Perez

Owner/Installer/Refinisher Epic Hardwood Floors LLC TACOMA, WASHINGTON Jorge is a U.S. veteran and NWFA Certified Professional with 13 years' experience. His family-owned business caters to clients with unique ideas and tastes who want custom floors, stains, and colors. In reviews of his work, customers praise him for his attention to detail, knowledge, responsiveness, promptness, honesty, communication skills, professionalism, and relentless determination to make sure that customers are happy and satisfied. He also enjoys working on jobs for our “men in blue” and has done jobs for homicide detectives, highway patrol officers , chiefs of police, and active and retired police offers. In the future, Epic Hardwood Floors plans to partner with Habitat for Humanity to provide products and services for low-income housing.

PEACHTREE CORNERS, GEORGIA After serving in the Mexican military, Cesar came to the U.S. to support family members already residing there. After 14 years as an installer, Cesar started CIC Floors to help others master the skills he had learned. Today, the company sustains his four children and provides quality jobs for skilled workers to provide for their families. CIC is committed to improving the lives of floor installers who often suffer from under-employment and low wages. Under Cesar’s leadership, CIC has grown an incredible amount in three years and supports organizations such as the Jeannette RankinWomen's Scholarship Fund, providing scholarships for women returning to college. This resonates with Cesar, whose mother was a single parent of four in Mexico. CIC also supports Children’s Healthcare of Atlanta and Goal Scholarship Funds. Cesar is a member of the Georgia Hispanic Construction Association, Chamber of Commerce, and a graduate of the Mentor Protege Program.

Mark has been a trim carpenter since 1998. In 2006, he started his company, just before the mid-Michigan housing market experienced a sharp decline. He consulted with Floor Style products about diversifying into sanding and finishing wood floors. He had no experience finishing floors and spent his life savings on a set of brand equipment, including full dust containment. Mark received a two-day crash course from Floor Style, as well as continued technical support. Mark is a member of Bona's BCCP program and has completed NWFA’s Intermediate Install, as well as Sanding & Finishing classes. He is currently completing the online portions of the NWFA University with hopes of becoming certified. Mark has also attended training classes at Rubio Monocoat, Loba-Wakol, Duraseal, and American Sanders. He’s always learning, staying at the forefront of technology, and embracing new trends. His reputation for quality, cleanliness, and professionalism in the mid-Michigan market helps grow his business each year.

the magazine of the national wood flooring association

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