HRDQ

COMMUNICATION

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Communication Derailed Second Edition

Eileen Russo, PhD and Chris Giblin Game, 2–3 hours per module

Tackle even the most difficult communication problems with Communication Derailed , an engaging simulation game that demonstrates the profound impact of poor communication — and then teaches the skills needed to communicate effectively. This popular game addresses three common communication challenges: communication in teams, lateral communication, and communication during organizational stress. Themodules canbe run independently or in a series, depending on your learning goals. Trainers love this game because it is easy to facilitate and all parts are reusable.

L E A R N I N G O U T C O M E S • Recognize how poor communication can damage an organization • Understand how to handle unique communication problems • Learn how to improve communication skills • Create a personal action plan

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Complete Game Kit Materials to train up to 3 groups of 4–8 participants at one time

$499

Extra Parts

$59

Neurolinguistic Communication Profile Second Edition James P. Eicher; John E. Jones; PhD, William L. Bearley, EdD; Tony Jeary; and Kevin Grant Assessment and Workshop, 1.5 hours Why you “hit it off” with some but not others.

L E A R N I N G O U T C O M E S • Identify one’s personal communication preference • Recognize the communication preferences of others • Learn how to communicate more effectively • Understand how to increase productivity and motivation • Discover how to mirror another person’s communication style

It’s a phenomenon that happens to all of us — the ability to determine within minutes whether or not we’ll “click” with another person. In our personal lives, rapport leads to friendship or even love. In the professional world, rapport paves the way for clear communication, fewer conflicts, better teamwork, and even greater productivity. That’s why you need the Neurolinguistic Communication Profile the assessment tool that will help anyone — from employees to managers and executives — become a more effective communicator. Individuals will discover their communication preferences, and then they learn rapid rapport-building techniques. As a trainer, you can expect to see immediate, game- changing improvements to key areas such as customer service, sales, negotiating, coaching, teamwork, and more.

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Facilitator Set Includes facilitator guide, workshop instructions, sample participant materials, and PowerPoint presentation

$181

Paper Self Assessment

$17.90

Online Self Assessment

$25

QuickStart Training Two hours of telephone coaching for facilitators

$450

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Questions? Call: 800-633-4533