Florida Banking April 2024

The Millennium Bank Florida regional management team, from left to right: Lori Simpson, Lake City Market President; Connie Anderson, VP/Branch Manager; Myron McClendon, VP/Branch Manager; Suzanne Norris, Florida Regional President; Shelby Bullard, AVP/Program Officer; Teresa Stephens, Ocala Market President, SVP/Retail Market Manager; Pat Massimillo, VP/Business Banker and Branch Manager.

of the communities in their service areas for many years. While Millennium Bank provides an array of mobile and online banking options, Norris says the team works hard to maintain the personal touch for customers. “People value

Millennium Bank, Continued from page 9

helping people accept the changes we needed to make,” Norris said. “One of the hardest parts about mergers and acquisitions is finding a balance between respecting the strengths of the culture

you’re leaving behind, while at the same time establishing a new culture and new expectations. Ultimately, we have the same goals, and we’re going to continue to deliver on those.” Stewardship is one of the bank’s core values. “At Millennium Bank, we all understand that we are charged to be good

relationships. They value expertise. Our customers have the opportunity to pick up the phone and speak directly with a decision maker. We still feel like our personal touch is something that sets us apart,” Norris said. She continued, “The bank has a longstanding commitment of service in our communities. Because

“BANKING IS A NOBLE PROFESSION. WE MAKE DREAMS COME TRUE FOR PEOPLE”

- SUZANNE NORRIS

each community is unique, we tailor our activities to those markets and how we can best make an impact. We support those areas that are important to customers and employees.”

stewards of what has been given to us. We tell employees every day to ‘do the right thing.’ The rest will take care of itself,” Norris said. All of senior management have been residents

10 — FLORIDA BANKING THE VOICE OF FLORIDA BANKING