Florida Banking December 2025/January 2026

L to R: CEO & EVP David Key, Board Chair Paul Wikle, EVP/Chief Administrative Officer Amy Perdek, President & Senior Lending Officer Anthony DiTinno, EVP/Chief Risk Officer Theresa Moss, EVP & Chief Banking Officer Nick Patel, and EVP & CFO Ken Bailey.

The Power of Listening One recurring theme across the leadership team is the importance of listening. “When a new business client walks in, we don’t start by pitching products,” DiTinno said. “We listen. We learn their story, their challenges, their goals. It’s amazing what you can discover if you just listen first and speak second.” That personalized approach is the foundation for trust. “A lot of our clients already know us through

referrals from friends, family or professional networks,” Patel added. “What they’re really looking for is accessibility and responsiveness — someone who answers the phone and takes ownership of their needs. The products come later; the relationship comes first.” Flagship bankers also serve as community connectors. “If a business owner needs a CPA, a contractor, or another local partner, we can make Flagship Bank, Continued on page 8

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