Florida Banking April/May 2025

PERSONAL TRANSACTIONS

Crews Bank & Trust Promotes DeFranco to Business Relationship Banker Crews Bank & Trust leadership has promoted Heidi DeFranco to Business Relationship Banker. DeFranco joined the bank in 2021 as a Personal Banker. In her new role, DeFranco will be responsible for business development with new and existing customers. She will also work to uphold the bank’s purpose of building relationships that span generations. Originally from Salem, Mass., DeFranco has called Sebring home since 2020. She has over 30 years of knowledge and experience in the banking industry holding previous roles such as Lead Teller, Customer Service Representative and Assistant Vice President, Branch Manager. Sanibel Captiva Community Bank Announces Promotions, New Hires, Board Member Sanibel Captiva Community Bank announced hiring Sandy Inness as the bank’s residential loan operations manager. Inness will oversee the day-to day operations of the residential loan operations department. She joins the bank with over 20 years of experience in residential loan processing, underwriting and management. In her previous roles, she was recognized as a top mortgage processor and honored for her exceptional customer service and leadership skills. Leslie Donfrancesco-St. Jean has joined the bank as a teller at the bank’s Main Office on Sanibel. She is responsible for assisting customers with personal and business banking transactions. Donfrancesco-St. Jean has an extensive background in retail management, real estate, restaurant operations and banking. Amy Breault has rejoined the bank as a compliance assistant at the Bridge Branch in Fort Myers. She supports the compliance department by assisting in the monitoring process to ensure the bank adheres to regulatory requirements. She will also assist in various reporting requirements, special projects and managing compliance documentation. Breault has over a decade in the banking industry, as well as experience in human resources and administration support. DeFranco

coding, advocacy, billing and customer service. She studied medical billing and coding at Cape Coral Institute of Technology and attended the University of Massachusetts, where she studied fine arts.

The bank announced appointing Jacki Liszak to its Board of Directors. Liszak brings a wealth of experience and a strong background in executive management, marketing, sales and customer relationship management. She has served as president and CEO

Liszak

of the Fort Myers Beach Chamber of Commerce since 2016 and is the principal owner of Sea Gypsy Vacation Rentals. With the bank’s Fort Myers Beach location scheduled to open in 2026, Liszak will be a valuable addition to the bank’s Board.

The bank announced promoting Alexis Rojas to senior loan processor at the bank’s Bridge Branch in Fort Myers. She will continue working with borrowers, loan officers and underwriters to review and organize all necessary documentation for residential

Rojas

mortgage applications. Rojas joined the bank in 2021 as a residential loan coordinator. She is a graduate of Florida SouthWestern State College and earned her bachelor’s degree in legal studies from Florida Gulf Coast University.

The bank announced promoting Marianna Santangelo to senior loan processor at the Bridge Branch in Fort Myers. She will continue working with borrowers, loan officers and underwriters to review and organize all necessary documentation for residential

Santangelo

mortgage applications. Santangelo joined the bank in 2021 as a residential loan coordinator. Santangelo worked in the retail industry for six years and also has a background in event promotion. The bank announced promoting Addisyn Kelly to senior commercial lending assistant in the bank’s commercial lending division at the Bridge Branch in Fort Myers. She plays a crucial part in implementing new commercial loans and collaborating with existing borrowers on loan renewals. Kelly joined the bank in 2021 and has prior experience in retail sales.

The bank announced promoting Christina Rowe to senior accounting assistant at the Bridge Branch in Fort Myers. She will continue to assist with financial reporting, general ledger reconciliation and accounts payable and receivable. She will also play a key part in supporting audits,

Susan Cantalupo has joined the bank as a teller at the bank’s Main Office on Sanibel. She is responsible for assisting customers with personal and business banking transactions. Cantalupo has an extensive background in the medical administration field including

Rowe

Cantalupo

24 — FLORIDA BANKING THE VOICE OF FLORIDA BANKING