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develop deep expertise on any topic we believe is relevant.” Additionally, by eliminating paper and using games for employee coach ing, Carcara has noticed less points of friction that have existed for decades, as well as a favorable impact in employee engagement and knowledge levels. “ e science is hard to argue,” he adds. Sixty Vines is a casual dining concept which pairs kegged wines with charcute rie boards and other shared plates, while other FB Society brands include The

work-life balance (i.e. managers get one four-day work week per month). “When we treat people the way they want to be treated and make decisions through that lens, we create a compelling place to work," Carcara adds. “ at, coupled with the potential to make great wages and tips, creates a meaningful employee value proposition.” “I don’t think there’s any more power ful workplace trend than to make sure every player on the team has the oppor tunity to compete,” adds Caucci.

ing candidates can sometimes be your biggest advantage,” says Skinner. Tupelo Honey hosted its rst annual National Hiring Day in 2022, where all locations across the company closed to focus on sta ng. Fresh, scratch-made biscuits were o ered to any candidates who came out for an interview, and the restaurant utilized social media plat forms to get the word out about the event and sign-on bonuses. “When it comes to hiring, try new strategies, but pivot quickly when those

“I do think we’re going to come

AMERICAN SOCIAL EMPOWERS APPLICANTS DURING THE HIRING PROCESS.

strategies don’t work,” Skinner adds. “Sometimes, being the rst person to tap into a particular candidate population has the big gest return. In the fast-moving world of hiring, you never know what works until you try it.” up with a system that will hopefully revolutionize some of the restaurant industry, but it’s a work in progress. We’re always trying.”

AMERICAN SOCIAL

Ranch, Velvet Taco, Ida Claire, Haywire, and Son of a Butcher Slider Bar. ough Carcara notes Sixty Vines is “by no means perfect” and still has “plenty of work to do,” a focus over the past two years on implementing paid time o for all full-time employees, complimentary mental health support for all team mem bers (including part-time workers), pro viding clear career pathways, and more have helped the restaurant collective stay fully sta ed since mid-2021 at the majority of FB Society concepts. Plus, management turnover was less than 10 percent last year, Carcara says, driven by a culture that celebrates a

“Nobody likes an unfair game. Not every worker is starting at the same level in our workforce; some folks have been advantaged to start a few levels ahead,” Caucci continues. “It’s our responsibil ity as leaders in the restaurant space to a ord everyone in our workforce, on our team, the opportunity to be successful.” SIMPLIFYING THE HIRING PROCESS With so many open positions for retail and hospitality jobs, employers need to prioritize an e cient hiring process to ensure applicants are moved through the system quickly. “Speed in contact

At California-based Black Bear Diner, job seekers have the option to apply for open positions online or by text or chat using TalentReef, a platform the nearly 150-location chain recently began using. “We have worked hard to make apply ing to Black Bear Diner as simple and seamless as possible for applicants,” says Tammy Johns, chief people o cer. “We are constantly updating the open positions on our own website, as well as on job listing sites like LinkedIn and Indeed, to attract a broader pool of appli cants and meet them where they are job searching," she continues. "We strive to make the application process as simple

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JUNE 2023