Erie Products Catalog 2025

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Erie Materials Millwork Service Solutions Give You Peace Of Mind As a value-added service to you, our customer, Erie Materials maintains a full-time millwork service department with fully-equipped service vans to resolve field service requests. If you have a window or door product issue—contact the Millwork Service Department, your Territory Manager or local Erie Materials branch immediately. As soon as we learn of your issue, we’ll fill out a Field Service Opportunity (FSO) request and provide you with a tracking number. We expedite FSO requests for any jobs in progress. Our thorough Tracking and Follow-up System will follow your issue every step along the path to resolution whether we or a manufacturer are working on it. Window products purchased from Erie Materials and still under the manufacturer’s warranty will be serviced at no charge for a period of one year. Out-of-warranty requests Erie Materials will gladly facilitate the identification and ordering of necessary replacement parts. There will be a charge for installation, which you may have billed directly to your customer. Millwork Service Department. 866-807-3743, svcdept@eriematerials.com Our goal is to make your customer happy and let you get on to your next project! ROOFING AND SIDING ISSUES For roofing and siding issues, have your customer contact the respective warranty claims department listed below. A warranty claim kit will then be sent directly to your customer from the manufacturer.

ROOFING CertainTeed

SIDING CertainTeed

800-345-1145 800-458-1860 800-433-2811 800-766-3464

800-999-3654

GAF IKO

Owens Corning