Disaster Recovery Journal Winter 2025

operations – not just recover from them. The question is not whether you are compliant. It is whether you are capable. uuu The views expressed in this article are solely those of the author and do not represent the views of his employer.

4. From Plans to Performance Every plan has an expiration date – it is the moment people stop practicing it. Organizations that succeed under stress share a simple trait: they have trained their teams to make decisions, not just follow instructions. Replace static table-top exercises with dynamic simulations that challenge timing, judgment, and communication. Measure not only whether teams follow procedure, but whether they adapt when the unexpected occurs. This is how capability is built – through repetition, ownership, and trust. Documentation is only the artifact of that effort, not its outcome. 5. Integrate, Do Not Isolate Resilience, risk, crisis management, and IT disaster recovery are often run in silos – each with its own metrics, stakeholders, and language. However, resilience is not a department; it is an organizational state of readiness. Cross-functional collaboration turns fragmented efforts into capability ecosystems. When risk data, continuity metrics, and crisis response planning intersect, leadership gains the clarity to act decisively when it matters most. 6. Measure What Matters The most mature programs know where they stand – not through checklists, but through measurable capability maturity. Use consistent criteria to evaluate governance, integration, testing, communication, and culture. Then, track improvement over time. Resilience is not static; neither should be your measure it. A good rule of thumb: if your metrics do not inform investment or decision making, they are not worth tracking. Conclusion: Build Confidence, Not Just Compliance Compliance builds documentation. Capability builds confidence. In a world where disruptions are inevitable, the organizations that thrive will be those which measure, test, and improve their true ability to continue

v Michael Harding is a Marine veteran with more than 20 years of global experience in business continuity, crisis management, and organizational resilience. He special izes in aligning continuity capability with risk appetite and leadership decision-making to strengthen readiness.

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