2020-2021 Purchasing Guide Volume 5

We Power Pros to Do More

Improve Resident Retention More renewals. Less turn. Access the right maintenance products—at the right price, at the right time—through our national network of local distribution centers and 2,200+ convenient store locations to keep community satisfaction high. Stay up to date with full service renovations and capital improvements. Get ahead of appliances upgrades with complete installation services, delivery to haul away. Increase NOI We carry the products you want in job lot quantities at the price your business deserves. This includes special, contracted pricing as well as volume discounts and rebates. Control spend with powerful online reporting tools. Expedite orders with free next-day delivery direct to your property or same-day in-store pickup. Find Ef fi ciencies Improve operations and keep your business moving forward. Reorder faster with mobile barcode scanning. Organize, manage and always have the products you need on hand with StockWise ® inventory management solutions. Keep your staff ready to tackle everyday challenges with professional training and expert support. Consolidate your in-store, supplemental purchases onto your Pro account with the ProPurchase™ program for unprecedented shopping convenience and fl exibility.

Here to Help

Customer Service - 800-345-3000 ProMultifamily_CustomerCare@homedepot.com Weekdays 8 a.m.–8 p.m., Saturdays 8 a.m.–4 p.m. EST Facilities are closed the following dates: May 25, July 4, September 7 and November 26, 2020

Department Contact Information

Department

Phone

Fax

Email

Hours (EST)

Customer Service

800-345-3000 800-220-3291 ProMultifamily_CustomerCare@homedepot.com M-F, Sat 8am-8pm

Special Orders

800-345-3000 800-357-0320 ProMultifamily_SpecialOrders@homedepot.com M-F, Sat 8am-8pm

HVAC Support

888-498-0439

-

ProMultifamily_HVACSupport@homedepot.com M-F 8am-5pm

Technical Support

888-723-2459

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ProMultifamily_TechnicalSupport@homedepot.com M-F 8am-5pm

RenovationsPlus

866-863-3628

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ProMultifamily_RenovationsPlus@homedepot.com M-F 8am-5pm

Pro Paint Program

855-639-5779 855-639-5773 ProMultifamily_Paint@homedepot.com

M-F 8am-8pm

Installations Team

855-639-5779 855-639-5773 ProMultifamily_Installations@homedepot.com

M-F 8am-8pm

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