Crest 2015 Catalog With Prices

Policies & Warranties

Warranties Warranty

Contact Us By Telephone: We offer convenient, toll-free ordering.

Crest warrants that all products manufactured by Crest which do not otherwise have a stated warranty period shall be free from defects in material and workmanship for a period of one (1) year from the date of shipment of the products to you. All television receivers are sold “as is” and no warranty shall apply. All products manufactured by a third party and distributed by Crest are sold to you “as is” and are subject only to the warranties provided by the manufacturer, if any. Any warranty granted in this agreement is for the exclusive benefit of you and shall not accrue to the benefit of any third party. Crest makes no warranties as to the products except as described herein and expressly disclaims all other warranties whether expressed, implied or statutory, including the warranties of merchantability and fitness for a particular purpose, non-infringement, or warranties arising from the course of dealing or usage of trade. The warranties set forth above are also subject to the following provisions: 1. The warranties are void and do not cover any products that have been altered, tampered with, abused, misused, or used for purposes other than for the use intended by Crest. 2. You are responsible for costs incurred to return products to Crest or a third party manufacturer for warranty claims. Products repaired by Crest will be returned to you postage paid. 3. A minimum cleaning charge may apply to certain products. 4. Repaired or replaced products will be covered for the balance of the original warranty period, if any. To make a claim under this warranty, simply obtain a Return Authorization Number from the Crest Customer Relations Department at: 1-800-328-8908. Return the unit prepaid to Crest Healthcare Supply at 195 Third Street South, Dassel, MN 55325-0727. If you need additional information on this written warranty or assistance in obtaining service, email customerservice@cresthealthcare.com or write to: Crest Healthcare Supply, 195Third Street South, P.O. Box 727, Dassel, MN 55325-0727. Delivery Delivery Policy Crest Healthcare Supply utilizes FedEx Ground or Air, UPS Ground or Air and common carrier to ensure your products arrive on time. You may choose 1 business days from receipt of order All orders must be received by 2:00 p.m. CST to ship same day (1:00 p.m. if submitting an order through www.cresthealthcare.com). 1-Day Air Saturday Delivery is only available in certain areas. Call our Customer Relations Department for availability. Shipments to AK, HI and PR must use 1 or 2-day air delivery. Please add an additional 1-2 days for delivery, and call to obtain a cost estimate. Items marked with the "Truck Shipped" logo cannot be shipped via common carrier. Please call to verify your facility’s receiving capabilities to ensure on-time delivery. Shipping Locations All products are shipped from Crest Healthcare Supply headquarters in Dassel, Minnesota unless noted with an asterisk ( * ). Allow additional time for delivery of most items. Freight Policy All freight is F.O.B origin with freight handling charges prepaid and added to the invoice. Large items shipped via common carrier( Tr uck ) are note with the following symbol . It is recommended that the purchaser call Crest for a freight quote prior to placing an order for these items. Freight included offers apply to the continental U.S. only. Pricing Product Pricing and Information Policy All listed prices and products in this catalog are subject to change without notice. Crest Healthcare Supply makes every effort to ensure the accuracy of listed prices, product photography and specifications. Crest is not responsible for photographical or typographical errors. Customer isresponsible foranyadditionaltaxesor feesassociatedwith internationalorders. from the following options: Standard Ground Service 7-10 business days from receipt of order 3 business days from receipt of order 2 business days from receipt of order 3-Day Air 2-Day Air 1-Day Air

Call 1-800-328-8908 from anywhere in the USA or Canada. Corporate office: 320-275-3382.The Crest Customer Relations Department is available to place your order or assist you with any questions Monday - Friday from 7:00 a.m. until 5:00 p.m. (CentralTime).

By Email: customerservice@cresthealthcare.com

By Internet: www.cresthealthcare.com

By Mail: Fill in the order form on page 272 or send in your own order form to:

Crest Healthcare Supply 195 Third Street South PO Box 727 Dassel, MN 55325-0727

By Fax: Fill in the order form or fax your order form to our toll free Fax:1-800-369-9207, available 24 hours. Privacy Crest Healthcare Supply protects the privacy of our customers, and will never sell your contact information to a third party. Purchasing a product from Crest Healthcare Supply is considered consent to receive future promotions, unless you tell us otherwise. Ordering Order Minimum Our minimum order value is $25, excluding freight. Order Expediting Crest will attempt to expedite all orders being shipped by air delivery. Crest will also attempt to ship products by ground within 24 hours of receipt of your order. You will be advised if a product you order is out of stock or has an extended lead time by our Customer Relations Department. Returns Return Authorization Policy If you order the wrong item or are dissatisfied with your purchase,pleasecall foraReturnAuthorizationnumber (RA#). Return the item along with a copy of your invoice within 30 days fromthedateof invoice.We will replace the item or issue credit to your account.All itemsmustbe inoriginalpackaging and in sellable condition or restocking fees may apply. All items returned after 30 days from date of invoice will be subject to a restocking fee. Returns after 90 days are not normally accepted. Personal use items are not returnable if removed from their original packaging. Custom-Made products are not returnable. Volume purchases and items built to order are subject to restock fees unless found to be defective. Items with an asterisk ( * ) are shipped directly from our vendors. Returns may be subject to our vendor’s return policy and may incur a restocking charge. Purchaser is responsible for all freight charges unless an itemwas shipped in error or is defective within 30 days from date of invoice.

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phone: 1-800-328-8908 | fax: 1-800-369-9207 | online: www.cresthealthcare.com | 2015 | F35