America's Benefit Specialist April 2023

MEDICARE MATTERS

should increase healthcare access, help reduce costs, and ensure Oklahomans have healthcare options for their medi cal needs.” Cassidy and Lankford were joined by Senators Roger Mar shall, M.D. (R-KS), Thom Tillis (R-NC), Todd Young (R-IN), Tom Cotton (R-AR), John Boozman (R-AR), John Barrasso, M.D. (R-WY), Rand Paul, M.D. (R-KY), John Cornyn (R-TX), Ted Cruz (R-TX), Mike Lee (R-UT) and Markwayne Mullin (R-OK). U.S. Representative Michael Burgess, M.D. (R-TX) is leading the bill’s introduction in the House of Representatives.

POHs represent less than five percent of the 5,700 hos pitals nationwide. However, POHs have a successful track record of providing individualized and innovative quality care, and they meet a growing demand for healthcare services, especially in rural areas. Seventy-three percent of POHs with a CMS overall hospital quality star rating earned three or more stars in the program. Twenty-six percent of them have earned five stars.

PRODUCT NEWS

need to—servicing customers—not data entry,” stated Suzy Tuck, Paperclip SVP of sales. Clients enrolling Medicare patients face unique processing challenges due to the short enrollment period. Part of The Brokerage Inc.’s secret sauce is their efficient application processing and customer service. Mojo not only handles their paper applications but also their e-apps, bridging the disconnect between the e-app and the back-office process ing. Using the Paperclip Mojo service enables The Brokerage Inc. to continue to expand their reputation for excellence and customer service. “Mojo has allowed us to put processes in place so that we can follow up with every piece of business that is submitted through our office,” Hopkin-Bishop said. “Paperclip has also gone above and beyond to work with us so that we could get not only our paper applications but also our electronic appli cations set up in our CRM. Now we have a process in place so that all electronic enrollments completed from our electronic platform will be in our database. We can attach a PDF copy of the application, commissions, call recordings and any case-management notes.” Paperclip is a software technology partner solely focused on providing enterprises with the most efficient means of secure document capture, processing and storage of millions of documents for rapidly growing firms and Fortune 1,000 companies worldwide. Paperclip does so via solutions that keep information digital throughout its life cycle. Paperclip offers an expansive range of cloud-based B2B and B2C solutions that eliminate paper to deliver new possibilities in efficiency, communication and ROI, each customized to specific industry and business goals. For more information, visit paperclip.com.

PAPERCLIP MOJO PATENTED TECHNOLOGY ENABLES THE BROKERAGE INC. TO BETTER HANDLE MEDICARE ENROLLMENT PERIOD Paperclip Inc. and its Mojo services helped The Brokerage Inc., a national field marketing organization and brokerage general agency, greatly improve their efficiency during this year’s Medicare enrollment period. The Brokerage Inc. used Mojo to process three to four months’ worth of backlog data—approximately 12,000 applications—in a matter of three business days, which would have normally required months of manual data entry. “Mojo has allowed our new business team to work more efficiently,” said Cristin Hopkin-Bishop, chief operating offi cer, The Brokerage Inc. “We no longer have to spend time on data entry and can focus more time on case management so we are able to provide better service to our agents and agency partners.” Mojo uniquely combines machine learning and crowd sourced human intelligence to transcribe, translate and interpret both handwriting and text with patented technol ogy that achieves a 99.9% accuracy rate. Clients avoid typing and indexing, saving case managers valuable time by fully integrating with popular agency management systems for case creation and auto filing of documents into their docu ment archives. “Mojo provides the opportunity for our customers to do more with less, freeing up valuable resources to do what they

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