2024 Four Seasons Product Catalog

RADIANCE

Reordering Lamps Provide make, model, and year of tanning unit when reordering. Have all information from the original equipment manufacturer (OEM) lamp that is in the unit and the current lamp being used. The letters and numbers on the lamp help identify brand, length, end type, wattage, pres ence of reflectors, color, and more. F71-T12-BP 100W 5.0 In this example, F71 represents the length, T12 is the diameter, BP denotes the type of lamp end, 100W is the wattage of the lamp, and 5.0 is the UVB ratio. This information, found directly on the lamp, is extremely important when reordering. UVB and UVA There are two types of ultraviolet light involved in the tanning process, UVB and UVA. A tanner must receive doses of both UVB and UVA in order for the tanning process to take place. UVB (280nm-320nm) stimulates melanin to form beneath the skin’s surface producing the “reddening” effect, or erythema. UVA (320nm-400nm) creates the “tanned” effect by oxidizing the melanin in the skin. FDA Compatibility The Food and Drug Administration has a set of guidelines that regulates the use of replacement lamps. These guidelines state the following: Dozens of lamps will work in your equipment, but that does not mean that they are FDA compatible. The lamp must meet these requirements, and proof must be provided that they do. Compatibility sheets must list the replacement lamp as compatible with the OEM lamp that came in the tanning unit from the factory. If you have questions about compatibility or need help in selecting the correct replacement lamp, please contact a Product Specialist. Lamp Lifetime Most manufacturers have a rated lifetime for their lamps. These figures are based on laboratory tests under ideal conditions. In a salon setting, there are variables such as voltage, room temperature, equipment maintenance, and ventilation. Therefore, actual lifetime will vary. We recommend that lamps be changed at approximately 70% of the rated lifetime figure. For example, a lamp rated at 1,000 hours should be changed at approximately 700 hours. Low and High Pressure Most lamp information and terminology refers to low-pressure, long, fluorescent lamps. Gases in this type of lamp are held below atmospheric pressure. The wattage required to power them is far less than that of a high-pressure lamp. Gases in high-pressure lamps are held at just above atmospheric pressure. These lamps are shorter, generally made of quartz glass, and produce very high levels of ultraviolet intensity. The UV output of high-pressure lamps is mostly comprised of UVA. Helpful Tips Where applicable, replace all lamps at once to help prevent striping and to promote uniform performance. Try to order in com plete cases. This minimizes freight damage and will often leave spares in the event of no lights and premature failures. This will help prevent future downtime and additional freight expenses. Replace starters every other lamp change. Keep records on each mod el of tanning equipment in a safe place. This information should include make, model, serial number, year, type of lamp used, lamp replacement schedule and commonly replaced parts. Basic Lamp Troubleshooting • The replacement lamp’s output must be within +/- 10% of the OEM lamp. • The replacement lamp cannot alter the exposure time of the tanning equipment. • The replacement lamp must have the same melanogenic and erythemic effect as the OEM lamp.

Lamp Problem

Possible Cause

Solution

Will not light

Cracks caused by shipping damage, gases escaped

Replace lamp

“No Light”

Replace lamp (a very small percentage will simply fail)

Lamp improperly seated in the lamp holders

Reposition lamp

Defective starter

Replace starter

Failed lamp holder

Check for burnt or melted sockets or loose wires; replace holder

Failed ballast

Check connections; replace ballast

Glowing ends

Defective starter

Replace starter

Flickering

Usually caused by failed starter

Replace starter

Swirling

Impurities in the lamp

Run unit through 2-3 complete sessions: swirling should disappear

Streaks

Air leaks caused by cracks in the lamp wall

Replace lamp

Dark ends (moderate)

Burn off material from the filament

Normal with approximately 1 inch from the lamp end

Arcing at lamp holder

Secure or replace lamp holder

Dark ends (severe)

Excess voltage

Check incoming voltage at unit and lamp holder

Holes in coating

Phosphor did not adhere properly to lamp wall

Has no effect on ability; if it’s a problem, replace lamp

Poor tanning results

Acrylics old or not transmitting UV

Replace acrylics between 2,000-3,000 hours: Check UV transmission

Low voltage: lamp’s potential minimized

Consult equipment manufacturer or electrician

Ventilation: A/C

A unit that is too hot/cold can affect lamp performance

Customer perception and education

Many customers mistake “heat” with a tan instead of actual results

Lamps 163