2021-2022 Supplier Reference Guide
HOME DEPOT PRO MULTIFAMILY
Contact Information
Products
Kitchen & Bath Fixtures Bath Hardware Toilets & Toilet Repair Parts Drain & Supply Water Heaters & Parts Appliances HVAC Equipment & Parts Lighting
Safety Tools & Equipment Hardware Window Coverings, Flooring & Ceiling Paint & Sundries Pool Supplies Lawn & Garden Breakroom & Office Supplies
Customer Service 800-345-3000 En Español 800-355-3335 Fax 800-220-3291
Shipping Weekdays 8 a.m. - 8 p.m. EST Saturdays 8 a.m. - 4 p.m. EST Minimum Order - $50 www.HomeDepotPro.com/Multifamily Home Depot Pro Account Number: ___________ _ • StockWise™ inventory management solutions • Exceptional quality and value with private brand products, including BEHR, Hampton Bay, Ryobi and more • Custom services, including window coverings and keying ProMultifamily_CustomerCare@homedepot.com Our team of knowledgeable multifamily prop- erty management specialists are committed to your complete satisfaction. Website: To learn more about Home Depot Pro Multifamily products and services, please visit www.HomeDepotPro.com/Multifamily • Innovative mobile app with scan-to-order functionality makes ordering easy Puerto Rico, Hawaii & Alaska: Freight charges from the nearest warehouse will be prepaid by Home Depot Pro Multifamily and added to your invoice. Returns: For a new return, please contact customer service at 800- 345-3000. Most new, unopened merchandise sold by Home Depot Pro can be returned within 90 days of delivery, unless noted items are a special order or outlined in our Return Policy Exceptions. If your purchase was made with The Home Depot Consumer Credit Card, The Home Depot Commercial Revolving Charge, or The Home Depot Commercial Account, you have 365 days from the date of purchase to receive a full refund, unless noted in our Return Policy Exceptions. Products that are not considered defective or damaged must be returned in original packaging and must be returned in good, re-saleable condi- tion or credit may not be granted. Returns for purchases with valid proof of purchase will be exchanged or refunded in the form of original payment as determined by HD Pro. Refunds will be issued to the original form of payment unless noted in our Return Policy Exceptions. A 20% restocking fee may be applied to returns unless items are found to be damaged or defective, or in cases where a shipping error occurred. Original shipping charges will be fully refunded in the event that the return is the result of an error by HD Pro. Exceptions may apply (including Scheduled Delivery and Major Appliance). Items must be returned with all components for a full refund. Receipt of returned product does not constitute an admission of liabil- ity for any claims. For full Terms of Sale, please visit Home Depot Pro Multifamily/info/ terms-of-sale
Electrical Janitorial
Special Information
WE POWER PROS TO DO MORE
Prices Buyers Access members are eligible for reduced prices. Please contact your Home Depot Pro Account Representative or your Buyers Access Account Representative for additional information. If you currently have a Home Depot Pro program in place, these prices will be reflected on the invoice. • More ways to shop: In addition to orders from The Home Depot Pro, you can shop on homedepot.com or at The Home Depot(r) stores nationwide with you existing Pro credit line • Pro installation services • Appliance delivery, installation and haul-away National Prices: Discount prices are available nationally, regardless of property location. We reserve the right to correct typographical and pricing errors without notice. For account pricing and real-time product availability, please visit HomeDepotPro.com/Multifamily.com, download out mobile app or contact Home Depot Pro Multifamily Customer Service at 800-345-3000 Bulk Prices: Buyers Access members may receive lower pricing on items when purchasing in large quantities. Contact Home Depot Pro Multifamily Customer Service or Buyers Access Member Services for quotation requests or ordering information. To learn more about special savings opportunities, please contact Buyers Access Member Services or call your local Home Depot Pro Multifamily representative. Local Delivery: FREE FREIGHT on stock orders of $50 or more deliv- ered via local truck delivery network. Stock item orders less than $50 are subject to a $7.50 handling fee. Emergency deliveries are available in most locations; contact your Home Depot Pro Multifamily representative for more information. Non-Local Delivery: Minimum order for free freight (excluding oversized and/or heavy and hazardous items) is $100. If the order (merchandise value) is more than $500, oversized and/or heavy and hazardous material items will be shipped freight free. Major applianc- es, ice melt, drop-ship/factory direct, quick ship items, and certain HVAC items are excluded. All orders received by 3 p.m. are shipped the same day. At The Home Depot Pro™ Multifamily, our job is helping you do yours. As the wholesale distribution division of The Home Depot, we are uniquely positioned to help drive your business with more than 40 years’ experience serving the multifamily industry. Count on us to deliver the quality products your residents demand and the innovative business solutions and services you need to manage your business, improve efficiency and in - crease your net operating income (NOI). Here to Help: • 90,000+ Pro-Grade Products from trusted national brands and private/exclusive proudcts
Buyers Access May 2021 - April 2022
Supplier’s Federal Tax ID # 58-1853319
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