2020-2021 Purchasing Guide Volume 2

PART NUMBER INDEX Terms & Conditions Returns Policy Call 1.866.455.8901 We’ve developed our Returns Policy to make returns as easy as possible for you. Simply call 1.866.455.8901 to schedule a pickup for your return or for assistance with:

(a) Any incidental, indirect, punitive, special, consequential or similar damages, even if such damages were foreseeable or caused by HD Supply Facilities Maintenance, (b) Any claim that properly is a claim against the manufacturer, or (c) Any amount exceeding the amount paid for goods that are subject of such claim(s). All claims must be brought within one year of accrual of cause of action. Restocking and Cancellation Fees Refused or cancelled Extended Inventory orders are subject to restocking fees and return freight charges. Cancellation fees may apply on quoted volume, customized, or noncatalog items. manufacturers publish Material Safety Data Sheets (MSDS) for some of the products we sell. MSDS are now being called Safety Data Sheets (SDS), according to the federal Hazard Communication Standard. You can find SDS on the item detail page on our website or you can call Customer Service at 1.800.431.3000 to request a copy. The packing list enclosed with your order will provide the most current advice on which products require SDS and how you can get the most current electronic copy for these products in compliance with OSHA Standard Numbers 1910.1200 and 1926.59. Replacement Part Information The term “replacement” is used for all items that are direct replacements for original equipment manufacturers’ (OEM) products. Replacement parts may be made by original manufacturers or by other companies. OEM replacement parts are identified by manufacturer trademarks, trade names, or both. MSDS/Safety Data Sheets To help promote safety and comply with right-to-know legislation, Pricing We’ve made it easy for you to see the most up-to-date pricing information. Sign in online or with our HD Supply Solutions™ App using your HD Supply Facilities Maintenance account number and password to see your specific pricing. Local Codes and Permission Because of different local requirements, it is the responsibility of the customer to understand and comply with all local building codes before installing any item identified as meeting code. It is the customer’s responsibility to obtain all necessary permissions for use of any logos, text, graphics, or images on custom products HD Supply Facilities Maintenance produces. HD Supply Facilities Maintenance reserves the right to reject any custom order at its discretion. Mailing List Removal To remove your name from our catalog or promotional mailing lists or if you receive duplicate catalogs, please call Account Services at 1.800.798.8809 or email your request to fmaccountservices@hdsupply.com .

• Return Reference number • Damaged or defective items • Shorted orders

We accept returned product in its original packaging up to 90 days from the date of purchase. Damaged items and shorted orders must be reported to HD Supply Facilities Maintenance within three business days of receipt. For faster processing time, quicker credit, and traceability, please contact Customer Service at 1.866.455.8901 for assistance with all returns. Our representative will provide a Return Reference number to include on the returned package and an expected time for your package pickup. Step 1: Call 1.866.455.8901 and provide the reason for your return, part number, and order number. Our customer care representative will validate that the item(s) you wish to return are eligible for return and issue a Return Reference number. Step 2: Write the Return Reference number provided by our customer care representative on a label and attach the label to the package to be returned. If the package came from a third-party carrier, a return shipping label will be issued or a pickup scheduled for all returnable products. Place the return label over the original shipping label and reseal the box. (Please retain the tracking information from your return label for future reference.) Step 3: Return the package with the HD Supply Facilities Maintenance-issued Return Reference number and return label to the driver. Some items cannot be returned to HD Supply Facilities Maintenance. These include:

• Customized orders, such as custom made-to-order and fabricated items • Extended Inventory items • Hazardous materials • Goods shipped outside the continental United States • Special orders, such as noncatalog items and volume purchases • Warranty items Warranty Disclaimer/Limitation of Liability

HD Supply Facilities Maintenance does not provide any warranty for the goods it supplies, but shall pass through any transferable manufacturer’s standard warranties. HD Supply Facilities Maintenance excludes and disclaims all other express and implied warranties, including, but not limited to, all implied warranties of merchantability fitness for a particular purpose. To the extent not prohibited by applicable law, in no event, whether in contract, warranty, indemnity, tort (including, but not limited to, negligence), strict liability or otherwise, shall HD Supply Facilities Maintenance or its affiliates be liable for

Handling Fee on Orders Under $50 There is a $10 handling fee for orders of less than $50.

© 2020 HDS IP Holding, LLC. All Rights Reserved. Any reproduction of this catalog in whole or part, or any unauthorized use without express permission by HDS IP Holding, LLC is prohibited by and will constitute a violation of the copyright laws of the United States.

2016

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