2018 Crest Healthcare Catalog

Repair & Services

| Crest Repairs

Repair &Services

Nurse Call 4 - 84

Inspect

Repair

TVs & Accessories 85 - 104

Fall Management 105 - 118

Clean

Test

Mobility & Transfer 119 - 152

It’s Easy to Use the Crest Repair Service:

Crest makes every e ort to e ectively and e ciently repair products sent to us by customers. Your products will be inspected, cleaned, repaired and tested before being returned to you. A 90-day warranty will be added to every product repaired by Crest. Products with biomedical contamination cannot be repaired for the safety of our employees and will be disposed of properly. See page 271 for list of products eligible for repair.

153 - 192

1) Contact Crest Customer Service at 1-800-328-8908 to request a Sales Return (SR) number. 2) Gather the following information, complete the form to the right and include it with the product sent in for repair. • Contact name & phone number • Return address (street address, not PO box) • SR number received from Crest • Explanation of issue needing repair • Special instructions, if any 3) Crest will issue Ground call tag to pick up product(s). 4) Write your assigned SR number on outside of shipping box. 5) Address it to:

Beds & Room Supply

DAY WARRANTY ON REPAIRS 90

100% Satisfaction Guaranteed!

Assistive Devices 193 - 208

REPAIR SERVICE REQUEST FORM

Please complete a copy of this form and include it with any products sent to Crest for repair.

Clinical Care 209 - 230

Contact Name: ___________________________________________________________________________________

Facility Name: ____________________________________________________________________________________

Customer #: ____________________________________________________________________________________

Carts & Storage 231 - 239

Crest Healthcare Supply 195 Third Street South Dassel, MN 55325

Return Address: __________________________________________________________________________________

City: ____________________________________________________________ State: _______ Zip Code: __________

Sales Return (SR) #: ______________________________________________________________________________

Do you have any additional questions? Call 1-800-328-8908 to speak with one of our Customer Service Representatives.

Explanation of Issue Needing Repair: ________________________________________________________________

240 - 269

______________________________________________________________________________________________________

Security & Maintenance

_____________________________________________________________________________________________

Special Instructions: ______________________________________________________________________________

Note: Sales Return (SR) number is needed before sending in your repair. Failure to obtain SR number may result in a processing delay.

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Repairs & Services 270 - 272

270

phone: 1-800-328-8908 | fax: 1-800-369-9207 | 2018 | R20