2018 Buyers Guide

WHAT MAKES A GREAT DENTAL ASSISTANT?

JOB DESCRIPTION (AMERICAN DENTAL ASSOCIATION)

The duties of a dental assistant are among the most comprehensive and varied in the dental office. The dental assistant performs many tasks requiring both interpersonal and technical skills. Although state regulations vary, responsibilities may include:

• Assisting the dentist during a variety of treatment procedures. • Taking and developing radiographs (x-rays). • Asking about the patient’s medical history and taking blood pressure and pulse. • Serving as an infection control officer, developing infection control protocol and preparing and sterilizing instruments and equipment. • Helping patients feel comfortable before, during, and after dental treatment. • Providing patients with instructions for oral care following surgery or other dental treatment procedures, such as the placement of a restoration (filling).

• Teaching patients appropriate oral hygiene strategies to maintain oral health.

• Performing office management tasks that often require the use of a personal computer.

• Communicating with patients and suppliers (e.g., scheduling appointments, answering the telephone, billing, and ordering supplies).

WHAT DIFFERENTIATES A GREAT FROM AN AVERAGE DENTAL ASSISTANT?

• ORGANIZATION SKILLS: This is key to become a great DA. Anticipate the needs of the dentist in all scheduled procedures. Make certain that all dental instruments, materials, and supplies are organized, on-hand, and in the right place.

• CONSISTENT SOCIAL SKILLS: Make your patients feel comfortable, welcome, and in good hands.

• ATTENTION TO DETAIL: Maintain a sterile field at all times. See the dental office is clean and orderly.

• PROFESSIONAL APPROACH: Keep up with the latest technology and developments in your field. Increase knowledge through continuing education and involvement in dental-assisting professional organizations. Learn as many routine procedures as possible.

• CONTRIBUTE TO THE OFFICE PROFITABILITY: Focus on reducing expenses and maximizing office productivity. Control material and supply loses, manage supply costs.

• BE A TEAM PLAYER: When time permits, provide help to co-workers.

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