2017 Product Catalog

Repair & Services

| Crest Repairs

Repair &Services

Nurse Call 4-82

Inspect

Repair

TVs & Accessories 83-100

Fall Management 101-114

Clean

Test

Mobility & Transfer 115-148

It’s Easy to Use the Crest Repair Service:

Crest makes every effort to effectively and efficiently repair products sent to us by customers. Your products will be inspected, cleaned, repaired and tested before being returned to you. Products with biomedical contamination cannot be repaired for the safety of our employees and will be disposed of properly. See page 263 for list of products eligible for repair.

149-184

1) Contact Crest Customer Relations at 1-800-328-8908 to request a Sales Return (SR) number. 2) Gather the following information, complete the form to the right and include it with the product sent in for repair. • Contact name & phone number • Return address (street address, not PO box) • SR number received from Crest • Explanation of issue needing repair • Special instructions, if any 3) Select method of return shipping. Ground averages 4-5 days in each direction, or choose 1, 2 or 3 day shipping. 4) Write your assigned SR number on outside of shipping box. 5) Ship to:

Beds & Room Supply

day warranty on repairs 90

100% Satisfaction Guaranteed!

Assistive Devices 185-200

REPAIR SERVICE REQUEST FORM

Please complete a copy of this form and include it with any products sent to Crest for repair.

Clinical Care 201-222

Contact Name: ___________________________________________________________________________________

Facility Name: ____________________________________________________________________________________

Customer #: ____________________________________________________________________________________

Carts & Storage 223-231

Return Address: __________________________________________________________________________________

Crest Healthcare Supply 195 Third Street South Dassel, MN 55325

City: ____________________________________________________________ State: _______ Zip Code: __________

Sales Return #: __________________________________________________________________________________

Send products by your choice of carrier. Crest does not issue call tags for repairs.

Explanation of Issue Needing Repair: ________________________________________________________________

232-261

______________________________________________________________________________________________________

Do you have any additional questions? Call 1-800-328-8908 to speak with one of our Customer Relations Representatives.

Security & Maintenance

_____________________________________________________________________________________________

Special Instructions: ______________________________________________________________________________

Note: Sales Return (SR) number is needed before sending in your repair. Failure to obtain SR number may result in a processing delay.

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______________________________________________________________________________________________________

Repairs & Services 262-264

Return Shipping Method:

StandardGround 3-DayAir

2-DayAir

1-DayAir

262

phone: 1-800-328-8908 | fax: 1-800-369-9207 | 2017 | R15