Crest 2016 Product Catalog No Prices
Repairs & Services
Dukane® Repairs | Your Authorized Dukane® Repair ServiceProvider
Nurse Call
4-82
TVs & Accessories
83-100
Crest is the authorized repair service provider for Legacy Dukane® products, such as the ProCare 2000, ProCare 6000 and StaffCall Pro systems. Occasionally ProCare 1000 products can also be repaired, but part availability is limited. Please note, while Crest completes the repair of these products, they are processed through Ascom®. Please contact Ascom at 1-800-385-2639 to submit your Dukane repairs. Crest manufactured Dukane station repairs can be processed directly through Crest by following the process on page 267. Crest manufactured Dukane stations have a “C” at the end of the part number and are marked with the “Crest Replacement Station” logo in this catalog. Part numbers can be found on the back of each station.
Dukane Repair Service:
Fall Management
1) Contact Ascom at 1-800-385-2639 to request a repair authorization (RA) number. 2) Complete the form provided by Ascom to explain repair. 3) Ship to: Specified address given by Ascom. Send products by your choice of carrier. 4) Charges are processed by Ascom. Note: Return Authorization Number is needed before sending in your repair. Failure to obtain RA number may result in a processing delay.
101-114
Mobility & Transfer
Below you will find examples of commonly repaired Dukane products.
115-148
Part No.
Description
Master Station
4A3072X Base Master Station - 20 Station Keys 4A3074X Base Master Station - 40 Station Keys 4A3076X Base Master Station - 60 Station Keys
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Beds & Room Supply
Patient Station 4A3180X Single Patient Station - Reminder Enhanced, One 1/4" Call Cord Jack 4A3185X Dual Patient Station - Reminder Enhanced, Two 1/4" Call Cord Jacks 4A3182X Single Patient Station - Reminder Enhanced, One Pillow Speaker Receptacle 4A3187X Single Patient Station - Reminder Enhanced, Two Pillow Speaker Receptacles Aux/Peripheral Stations 9A3010 Call for Help Lavatory/Emergency Station 9A3015 Code Blue Emergency Station 9A3020 Staff Emergency Station 9A3025 Auxiliary Input Station, 1/4" phone jack for call cord Corridor Pilot Lights
149-186
Assistive Devices
187-204
ProCare 2000 ProCare 6000 StaffCall Pro
Biomed & Respiratory
ET18B430 Corridor Pilot/Zone Light, Elapsed Timer Kit, 4-lamp ET18B433 Corridor Pilot/Zone Light, Elapsed Timer Kit, 3-lamp J1431 Corridor Pilot/Zone Light, Audio Control, 4-lamp 18B435 Corridor Pilot Light with Coupler, 3-lamp Master Station 4A3610X Base Master Station Patient Station
205-228
Carts & Storage
229-237
4A2381X Single Patient Station, 4-gang, One Pillow Speaker Receptacle (Older Version) 4A2386X Single Patient Station, 4-gang, Two Pillow Speaker Receptacles (Older Version) 4A2481X Single Patient Station, 3-gang, One Pillow Speaker Receptacle (Newer Version) 4A2486X Single Patient Station, 3-gang, Two Pillow Speaker Receptacles (Newer Version) Annunciator Display Panel 18B600 Remote Annunciator Display Panel System PCB Assemblies 110-3613D File Server PCB
Security & Maintenance
238-266
110-3614B Zone Interface Unit PCB 110-3616A Master Interface Unit PCB
Master Station
Repairs & Services
PGM51-B-D Base Master Station
267-271
Patient Stations PSM55-B-D Patient Station - Basic - One Pillow Speaker Jack PDM55-B-D Double Patient Station - Basic - Pillow Speaker Jack
269
phone: 1-800-328-8908 | fax: 1-800-369-9207 | online: www.cresthealthcare.com | 2016 | R10
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