2015-2016 Dental Reference Guide

TERMS & CONDITIONS

TERMS & CONDITIONS One Call Gets Us All… Dental Health Products, Inc. sells to Licensed Dentists, Labs, and Special Market Institutions. When you call Dental Health Products, Inc. and speak to an experienced Account Manager, they will work with you and our entire team of professionals to select the best SUPPLIES, EQUIPMENT and SOLUTIONS for your practice. Our sales team is continually trained by the dental manufacturers to provide you with current product information and answer to any questions you may have about a product or promotion. Your practice is assigned to an Account Manager who handles your ac- count exclusively. They become experts on your practice and any special dental supply needs you may have. If you have a specific question on a product or simply would like a quote for your supply needs, our Account Managers are a valuable resource! Large Stock and Ready to Ship… We have a large selection of quality dental products – over 65,000 items from over 450 top manufacturers in the industry. Our broad product selec- tion offers you the most popular brand name dental supplies today, along with our own high quality Health-Tec ® Brand Products – a real value! Pricing Stability… All prices in this catalog are current at the time of publication. While it is our policy to maintain everyday low prices for the duration of the catalog, market conditions and manufacturer price increases may make it neces- sary to adjust our prices without notice. We may also need to adjust prices that are incorrect due to typographical errors. Prices are exclusive of applicable sales, use and other taxes relating to the sale, costs associ- ated to the purchase or delivery of the product and all such taxes shall be paid by buyer. Pricing in this catalog supersedes all previously published prices. To view the most current pricing, please visit our website, www. dhpionline.com. Ordering Products… It’s fast! It’s easy! Choose your DHPI Shopping Experience: • Phone in your order toll-free, 800-626-2163. • Fax in your order toll-free 24/7, 888-681-5088. A fax order form is Our Dental Reference Guide represents only a portion of our entire prod- uct line. If you don’t see what you need, or you’re looking for a new prod- uct released after the printing of our catalog, please call us – we will be happy to assist you with all of your dental supply needs! located at the back of this catalog. Photocopy before use. • Order online, www.dhpionline.com. It’s safe and secure! • Order using OPTIONS Inventory Management Software. • Order through our Digital Publications online, www.dhpionline.com. Please note that all business transactions may be conducted by elec tronic means, including the use of electronic signatures and are sub- ject to Wisconsin Statutes Chapter 137.

Exclusive Distributor of… OPTIONS Inventory Management Software; the only inventory manage- ment software program that allows you to order your entire practice’s in- ventory – dental products to office supplies – from several different suppli- ers. The system automatically generates orders based on your stocking level requirements making ordering dental supplies easier than ever! Please contact your Account Manager for more details. Institutional, Government, and Corporate Accounts… To service the unique needs of these customers, we have dedicated and professionally trained personnel to answer your questions and assist you in the supply procurement process. Request for bids and proposals may be sent to: Dental Health Products, Inc., 2614 North Sugar Bush Road, New Franken, WI 54229 or call toll free, 800-626-2163. Payment… For your convenience, we accept Visa, MasterCard, American Express and Discover at point of sale and for online payment of invoices. We also accept Check by Phone and ACH Debit. Qualified customers may estab- lish an open account with the completion and approval of a credit applica- tion. Payments on open accounts are due on all orders within 7 days after receipt of the product. Balances left unpaid after 30 days from invoice date will incur a 1.5% finance charge per month (18% APR). Disputed items on an invoice are the exception. If we find it necessary to place an account in collection, fees and other costs associated with the collection will be assessed. Other Terms of Payment can be found on our website, www.dhpionline.com. Check by Phone Has Replaced COD’s… Our customers are enthusiastic about our Check by Phone service. Check by Phone is faster than COD and saves you on carrier COD fees. To use Check by Phone, contact your Account Manager and they will collect the necessary checking account information to get you started. No COD, no extra charges. Returned checks will be charged a bank fee. Equipment… A deposit is required on all large equipment orders over $10,000. Bal- ance of payment is due when the equipment is installed. Please note we cannot provide long-term storage of customer’s equipment purchases, therefore equipment must be installed within a reasonable amount of time. All equipment orders are non-returnable and cannot be cancelled. Archi- tectural and design services are available for a fee and are refundable with equipment purchase. We honor manufacturer warranties and provide a 90-day labor warranty. Please read and return all warranty information required immediately upon taking delivery of your new equipment. Open or defective equipment will be covered by manufacturer warranty.Ask your Equipment Specialist about financing options and other details on equip- ment purchases today! Financing Solutions… In order to provide you with the best financing options, Dental Health Products, Inc. has partnered with the most reliable financial companies in the industry. Through our established partnerships, you can rely on our many years of experience and knowledge to help guide you through every step of the process. We’re here to help you find the right plan, with the right terms, for your needs. Get the financing you deserve. Contact your Dental Health Products, Inc. Equipment Specialist toll free, 800-626-2163, for more information today!

Note: phone calls may be monitored for training purposes.

Online Privacy… When customers place orders or access account information online, they can be assured we offer a secure server. A complete Privacy Policy is available on our website, www.dhpionline.com.

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